FX closing and tab loading

[UPieper]

Hi,

since I installed SP4 I noticed the following 2 problems:

- When starting or restarting Firefox some tabs keep loading forever (about 8 from 27 tabs, sometimes less sometimes more)
- When closing Firefox the window is gone BUT it's still lingering in task manager, so that I have to kill it if I want to restart Firefox.

-> Both of the symptoms disappear if SP4 is exited...and both were not present in SP3

Regards,

UP

[petr.pinkas]

Hi,

- aren't those Firefox tabs waiting for entering password? Or for any action?
- what do you mean byt the "window is gone" ? The Firefox window or Sticky Password systray icon?

[UPieper]

Hi,

- no, they're not waiting for anything.
- I mean the Firefox window

UP

[UPieper]

Sorry, forgot to post my system specs:

Win XP Pro SP3 english
Avira Antivir
Comodo CIS 3.x
Firefox 3.55

If you want me to do some tests or need more info tell me....

Regards,

UP

[petr.pinkas]

Please send us your System information.

The System information can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue.

4) Click the Copy button and paste it here.

Thanks

[petr.pinkas]

Also please try to download our latest version from here:

http://www.stickypassword.com/en/download/

[UPieper]

Hi,

I've installed 4.0.0.412 and the problem persists. I noticed one thing though, that on a fresh install of SP4 before importing the database with my passwords from SP3, everything works fine. As soon as I import the database, some tabs keep loading forever and I can't properly exit Firefox.

Regards,

UP

Here's the report you requested:

Sticky Password Info
----------------------------------------------------------
Sticky Password version: 4.0.0.142
Database file name: I:\Documents and Settings\MAX\My Documents\Sticky Passwords\default.pws
Database backup path: I:\Documents and Settings\MAX\My Documents\Sticky Passwords\
Database Encryption Parameters: Sticky Password, AES (Rijndael), 256 bits

Sticky Password Common Settings
----------------------------------------------------------
Language: English

Autofill Plugins
----------------------------------------------------------
CurrentXPIVersion: 4.0.122

Windows Internet Explorer
WebBrowserExists: True
WebBrowserModuleFileName: i:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
Installed add-ons:

Name: Java(TM) Platform SE binary
Version: 6.0.170.4
Company: Sun Microsystems, Inc.

Name: Java(TM) Quick Starter binary
Version: 6.0.170.4
Company: Sun Microsystems, Inc.

Mozilla Firefox
WebBrowserExists: True
WebBrowserModuleFileName: I:\Program Files\Mozilla Firefox\firefox.exe
Version: 1.9.1.5
AutoInstalledState: True
ManualInstalledState: False
InstalledXPIInfo.XPIVersion: 4.0.122
InstalledXPIInfo.UserDisabled: No
InstalledXPIInfo.AppDisabled: No
Installed add-ons:

Name: Adblock Plus
Version: 1.1.1
Company: Wladimir Palant
Homepage: http://adblockplus.org/

Name: Adblock Plus: Element Hiding Helper
Version: 1.0.6
Company: Wladimir Palant
Homepage: http://adblockplus.org/

Name: Add Bookmark Here ²
Version: 3.5.20091115
Company: yuoo2k
Homepage: http://forum.moztw.org/viewtopic.php?t=16450

Name: Autohide
Version: 1.7.0
Company: Jochen
Homepage: http://www.krickelkrackel.de/autohide/

Name: BetterCache
Version: 1.24
Company: NettiCat
Homepage: http://netcat.ath.cx/extensions.html

Name: Cookie Monster
Version: 0.98.0
Company: Tony Schilling
Homepage: http://forum.addonsmirror.net/index.php?showtopic=6599

Name: Custom Toolbar Buttons
Version: 0.6.0.8
Company: Michael Buckley
Homepage: http://codefisher.org/toolbar_button/to ... tton_maker

Name: Evernote Web Clipper
Version: 3.0.0.126
Company: Evernote Corp.
Homepage: http://www.evernote.com/

Name: Fasterfox Lite
Version: 3.8.2Lite
Company: BigRedBrent
Homepage: https://addons.mozilla.org/firefox/9148

Name: Favicon Picker 3
Version: 0.5
Company: finny08://Irish Albanian

Name: FireGestures
Version: 1.5.5.1
Company: Gomita
Homepage: http://www.xuldev.org/firegestures/

Name: Free Download Manager plugin
Version: 1.3.4
Company: FreeDownloadManager.ORG
Homepage: http://freedownloadmanager.org/

Name: Go to Selection
Version: 1.2.1
Company: Till Wiebke

Name: IE View Lite
Version: 1.3.5
Company: Grayson Mixon
Homepage: http://www.graysonmixon.com/extension/

Name: Java Console
Version: 6.0.16

Name: Java Console
Version: 6.0.17

Name: Java Quick Starter
Version: 1.0

Name: Neo Diggler
Version: 1.0.6
Company: Neil Bird [mozilla@fnxweb.com] - Firefox 2-3 port
Homepage: https://addons.mozilla.org/firefox/3763/

Name: NoScript
Version: 1.9.9.18
Company: Giorgio Maone
Homepage: http://noscript.net

Name: NoSquint
Version: 2.0.3
Company: Jason Tackaberry
Homepage: http://urandom.ca/nosquint/

Name: RefreshBlocker
Version: 0.5.1
Company: Clemens Fuchslocher
Homepage: http://www.vakuumverpackt.de/refreshblocker/

Name: RightToClick
Version: 2.5
Company: NettiCat
Homepage: http://netticat.ath.cx/extensions.html

Name: SearchStatus
Version: 1.33
Company: Craig Raw
Homepage: http://www.quirk.biz/searchstatus/

Name: SearchWP
Version: 2.4
Company: Georges-Etienne Legendre
Homepage: http://legege.com/mozilla/

Name: Session Manager
Version: 0.6.7.3
Company: Morac
Homepage: http://sessionmanager.mozdev.org/

Name: Smart Stop/Reload
Version: 1.2
Company: Dão Gottwald
Homepage: http://design-noir.de/mozilla/stop-reload/

Name: SmartWhois Launcher
Version: 1.9
Company: TamoSoft
Homepage: http://www.tamos.com/products/smartwhois/

Name: SmoothWheel (AMO)
Version: 0.44.19.20090811.3
Company: Avi Halachmi
Homepage: http://smoothwheel.mozdev.org/

Name: StatusbarEx
Version: 0.2.19
Company: dou dehou
Homepage: http://doudehou.googlepages.com/statusbarex

Name: Sticky Password Autofill Engine
Version: 4.0.122
Company: Sticky Password developers
Homepage: http://www.stickypassword.com

Name: Tab Mix Plus
Version: 0.3.8.2
Company: ONEMEN
Homepage: http://tmp.garyr.net

Name: Update Scanner
Version: 3.0.5
Company: Pete Burgers
Homepage: http://updatescanner.mozdev.org

OS Info
----------------------------------------------------------
Local language: German (Germany)
Local country: Germany
OS: Microsoft Windows XP 5.01.2600 Service Pack 3 Professional Personal
Administrative rights: True

[UPieper]

Hi,

I tried the new version and the behaviour is still the same: everything is fine until I import my old logins. Could it be a problem that I have about 120 logins?

UP

[petr.pinkas]

Hi,

we have fixed it, but it is not included in the latest build. I'll let you know as soon as we'll upload the new version with this issue fixed.

Thank you for participation and for you patience.

[UPieper]

Hi,

great...looking forward to try t!

[UPieper]

Hi,

I'm happy to report that the new version (154) seems to have fixed the problem!

UP

PS: Since I've installed V4 of SP there's lots of traffic on port 443. What's that? Is there a way to stop that? If not, I'd like to request to make that an option, since I have already enough security measures in place

[petr.pinkas]

Try to download the TCPViewer application from Microsoft:

http://technet.microsoft.com/en-us/sysi ... 97437.aspx

TCPView is a Windows program that will show you detailed listings of all TCP and UDP endpoints on your system, including the local and remote addresses and state of TCP connections. On Windows Server 2008, Vista, and XP, TCPView also reports the name of the process that owns the endpoint

Then have a look at stpass.exe activity and let me know.

[UPieper]

Hi Petr,

the heavy activity happened only once and it was firefox continiously connecting through port 443 and it was right after installing SP....so I thought it had to do with SP...maybe that wasn't the case...I must also add that I have disbabled now in Firefox the "block reported web forgeries/attack sites" function....

By the way, the originally reported problem with Firefox tab loading and Firefox closing happened again, but only once out of 20 Firefox sessions I'd say.

Another thing I noticed is that it takes about 20 seconds to startup my second Firefox window (I have one window with misc. sites and another one with financial sites which is placed on a second monitor) when SP4 is running, whereas it loaded instantaneously with SP V3.

Regards,

UP

[UPieper]

It seems I got rid of the problem by disabling the "next generation" Java plugin and the Java quick starter. Since I did that, the tabs load normally....I did about 30 FX restarts and it didn't happen again. I keep my fingers crossed....

UP

[petr.pinkas]

That is great. Please don't forget to install the latest build form Friday 26th. It has slightly improved user interface and improved form filling.