Sticky Password won't work on vudu.com

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Sticky Password won't work on vudu.com

Postby Blurayfan » Fri Aug 19, 2011 2:02 am

When attempting to use sticky password to login to VUDU.com the page just refreshes and the login and password fields remain empty. In order to login to this site manual copy and pasting of the credentials is required.
Blurayfan
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Re: Sticky Password won't work on vudu.com

Postby ondrej.novak » Fri Aug 19, 2011 2:10 pm

Dear Blurayfan,

have you been able to add an account for this site to Sticky Password?

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: Sticky Password won't work on vudu.com

Postby Blurayfan » Fri Aug 19, 2011 3:30 pm

Yes, I have an account in sticky password for this site. However sticky password is unable to enter the credentials into the site, running the account link produces the result posted in the original post.
Blurayfan
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Posts: 20
Joined: Thu Aug 18, 2011 7:49 am
Location: United States

Re: Sticky Password won't work on vudu.com

Postby ondrej.novak » Tue Aug 23, 2011 3:11 pm

Dear Blurayfan,

which web browser are you using please?

Are your login and password entered and then the page is refreshed or your login and password are not entered at all?

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic

Re: Sticky Password won't work on vudu.com

Postby Blurayfan » Wed Aug 24, 2011 7:12 am

ondrej.novak wrote:Dear Blurayfan,

which web browser are you using please?

Are your login and password entered and then the page is refreshed or your login and password are not entered at all?

Best regards,

I'm running Internet Explorer 9 with Sticky Password 5.0.5.239. The login and password are not entered at all.

I have tried to use the form edit option to correct this issue. However it seems as if sticky password is not able to determine what the fields are, all that is listed is input 1 and sign in button. I have no way of knowing if input 1 is the login field or password.
Blurayfan
New user
 
Posts: 20
Joined: Thu Aug 18, 2011 7:49 am
Location: United States

Re: Sticky Password won't work on vudu.com

Postby Blurayfan » Wed Aug 24, 2011 11:50 am

Blurayfan wrote:
ondrej.novak wrote:Dear Blurayfan,

which web browser are you using please?

Are your login and password entered and then the page is refreshed or your login and password are not entered at all?

Best regards,

I'm running Internet Explorer 9 with Sticky Password 5.0.5.239. The login and password are not entered at all.

I have tried to use the form edit option to correct this issue. However it seems as if sticky password is not able to determine what the fields are, all that is listed is input 1 and sign in button. I have no way of knowing if input 1 is the login field or password.


Further testing reveals that sticky password does successfully enter the log in details when using Firefox, however it is unable to automatically activate the account. I need to hit the submit button on the page to log in.
Blurayfan
New user
 
Posts: 20
Joined: Thu Aug 18, 2011 7:49 am
Location: United States

Re: Sticky Password won't work on vudu.com

Postby ondrej.novak » Wed Aug 24, 2011 12:22 pm

Hi Bluerayfan,

I´ve reported this site to our developers. We´ll fix it.

For now, you can fill the fields in IE by pressing the Caption Button (in the upper right corner of your browser) and selecting your Login from the menu when you´re on this site.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic


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