Annoying Virtual keyboard

Please report here any crashes, errors, application hanging issues etc.

Annoying Virtual keyboard

Postby aimcorp » Sat Oct 27, 2012 1:47 pm

I am using IE9 on Windows7 Pro, sticky password keyboard is annoying, showing all the time on all usernames and passwords fields.

I don’t want to use it, nor is it allowing me to see what underneath.

Help please
aimcorp
 
Posts: 3
Joined: Sat Oct 27, 2012 1:43 pm

Re: Annoying Virtual keyboard

Postby ondrej.novak » Tue Oct 30, 2012 3:18 pm

Hi,

do you have this problem only in IE9?

n order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post.

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage
ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic

Re: Annoying Virtual keyboard

Postby aimcorp » Wed Oct 31, 2012 10:09 pm

Sticky Password Info
----------------------------------------------------------
Sticky Password version: FULL 6.0.5.415
Registration code: 737ee3a290cd125ab464d1638075e533
Database file name: C:\MyDocuments\Sticky Passwords\StickyPwd.pws
Database backup path: C:\MyDocuments\Sticky Passwords\
Database Encryption Parameters: Sticky Password, AES (Rijndael), 256 bits

Sticky Password Common Settings
----------------------------------------------------------
Language: English

Application Files
----------------------------------------------------------
stpass.exe 3.06 MB 10/3/2012 4:11:28 PM 6.0.5.415
spCapBtn.dll 1.91 MB 10/3/2012 4:09:46 PM 6.0.5.415
spCapBtnLdr.dll 65.36 KB 10/3/2012 4:09:52 PM 6.0.5.415
spPCAct.dll 549.86 KB 10/3/2012 4:10:06 PM 6.0.5.415
spIEBho.dll 1.23 MB 10/3/2012 4:09:22 PM 6.0.5.415
npspAutofill.dll 726.36 KB 10/3/2012 4:09:24 PM 6.0.5.415
spportablerun.exe 598.36 KB 10/3/2012 4:10:14 PM 6.0.5.415
BtfToWd.dll 328.00 KB 2/6/2012 7:27:40 PM
btwapi.dll 496.00 KB 2/6/2012 7:27:40 PM 5.1.0.3100
unzip32.dll 100.00 KB 2/6/2012 7:27:40 PM 5.5.2.0
sqlite3.dll 535.99 KB 2/6/2012 7:27:40 PM
stpass.CSY 1.13 MB 10/3/2012 4:10:58 PM
stpass.NLD 1.13 MB 10/3/2012 4:10:58 PM
stpass.ENU 1.12 MB 10/3/2012 4:10:54 PM
stpass.FR 1.15 MB 10/3/2012 4:10:54 PM
stpass.DE 1.15 MB 10/3/2012 4:10:56 PM
stpass.PLK 1.14 MB 10/3/2012 4:10:58 PM
stpass.PTB 1.14 MB 10/3/2012 4:10:58 PM
stpass.RUS 1.16 MB 10/3/2012 4:10:54 PM
stpass.ES 1.14 MB 10/3/2012 4:10:56 PM
Language\stpass.CSY.lng 120.00 KB 10/3/2012 4:10:50 PM
Language\stpass.NLD.lng 117.18 KB 10/3/2012 4:10:52 PM
Language\stpass.ntv.lng 113.19 KB 10/3/2012 4:10:50 PM
Language\stpass.ENU.lng 112.53 KB 10/3/2012 4:10:52 PM
Language\stpass.FR.lng 124.03 KB 10/3/2012 4:10:52 PM
Language\stpass.DE.lng 123.03 KB 10/3/2012 4:10:52 PM
Language\stpass.PLK.lng 121.26 KB 10/3/2012 4:10:52 PM
Language\stpass.PTB.lng 118.65 KB 10/3/2012 4:10:54 PM
Language\stpass.RUS.lng 120.13 KB 10/3/2012 4:10:54 PM
Language\stpass.ES.lng 120.15 KB 10/3/2012 4:10:52 PM

Running Processes
----------------------------------------------------------
\SystemRoot\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files\AppServ\Apache2.2\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe
CB C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\AppServ\Apache2.2\bin\httpd.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe
CB C:\WINDOWS\SMINST\Scheduler.exe
CB C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
CB C:\WINDOWS\system32\RUNDLL32.EXE
CB C:\Program Files\Nuance\PDF Create! 5\pdfcreate5hook.exe
C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2012\avp.exe
D:\MSF SQL Main\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
d:\MSF SQL Main\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\bin\msmdsrv.exe
C:\Program Files\AppServ\MySQL\bin\mysqld.exe
C:\WINDOWS\system32\NMSAccessU.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
CB C:\Program Files\iTunes\iTunesHelper.exe
CB C:\Program Files\GPSoftware\Directory Opus\dopusrt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
CB C:\Program Files\TechSmith\Snagit 9\Snagit32.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
D:\MSF SQL Main\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\System32\snmp.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
CB C:\Program Files\TechSmith\Snagit 9\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 9\SnagPriv.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\MSF SQL Main\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdlauncher.exe
C:\WINDOWS\System32\svchost.exe
D:\MSF SQL Main\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Binn\fdhost.exe
C:\WINDOWS\System32\alg.exe
CB C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
CB C:\Program Files\Sticky Password\stpass.exe
D:\AimCorp\Aim.cpro\ContribucionesDePROtras2013.vshost.exe
D:\AimCorp\Aim.cpro\ContribucionesDePROtras2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
D:\AimCorp\Aim.cprw\ContribucionesDePR2013.vshost.exe
CB C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe
CB d:\VisualStudioPro-2010\Common7\IDE\devenv.exe
CB D:\VB98\VB6.EXE
D:\AimCorp\Aim.sppr\ServiciosPrestados2013.vshost.exe
CB C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
CB BHO C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
CB C:\Program Files\Google\Chrome\Application\chrome.exe

Autofill Plugins
----------------------------------------------------------
CurrentXpiVersion: 6.0.5.415
CurrentCrxVersion: 6.0.5.415
CurrentOexVersion: 6.0.5.415

Windows Internet Explorer
WebBrowserExists: True
WebBrowserModuleFileName: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.0.6001.18702
Installed add-ons:

Name: Adobe PDF Helper for Internet Explorer
Version: 9.5.2.295
Company: Adobe Systems Incorporated

Name: Adobe PDF Helper for Internet Explorer
Version: 9.5.2.295
Company: Adobe Systems Incorporated

Name: Adobe PDF Toolbar for Internet Explorer
Version: 9.5.2.295
Company: Adobe Systems Incorporated

Name: Adobe PDF Toolbar for Internet Explorer
Version: 9.5.2.295
Company: Adobe Systems Incorporated

Name: Ask Toolbar
Version: 5.11.3.15590
Company: Ask

Name: Contribute IE Plugin
Version: 1.0.0.0
Company: Adobe Systems Incorporated.

Name: IE Virtual Keyboard
Version: 12.0.0.374
Company: Kaspersky Lab ZAO

Name: Java(TM) Platform SE binary
Version: 6.0.220.4
Company: Sun Microsystems, Inc.

Name: Java(TM) Quick Starter binary
Version: 6.0.220.4
Company: Sun Microsystems, Inc.

Name: Microsoft Office Document Cache Handler
Version: 14.0.6015.1000
Company: Microsoft Corporation

Name: Skype add-on for IE
Version: 4.2.0.4997
Company: Skype Technologies S.A.

Name: Snagit Browser Helper Object for Internet Explorer
Version: 9.1.3.19
Company: TechSmith Corporation

Name: WebToolBar component
Version: 12.0.0.374
Company: Kaspersky Lab ZAO

Name: WindowsLiveLogin.dll
Version: 5.0.818.5
Company: Microsoft Corporation

Name: ZeonIEFavClient.dll
Version: 1.0.0.1
Company: Zeon Corporation

Google Chrome
WebBrowserExists: True
WebBrowserModuleFileName: C:\Program Files\Google\Chrome\Application\chrome.exe
AutoInstalledState: True
ManualInstalledState: False
InstalledPluginInfo.PluginVersion: 6.0.5.415
InstalledPluginInfo.UserDisabled: No
InstalledPluginInfo.AppDisabled: No
Installed add-ons:

Name: Sticky Password Autofill Engine
Version: 6.0.5.415
Description: Autofill web-pages with stored passwords in Sticky Password

Name: __MSG_ExtensionName__
Version: 12.0.0.477
Description: __MSG_ExtensionDescription__

Name: __MSG_ExtensionName__
Version: 12.0.0.477
Description: __MSG_ExtensionDescription__

Name: __MSG_ExtensionName__
Version: 12.0.0.374
Description: __MSG_ExtensionDescription__

Name: __MSG_appName__
Version: 7
Description: __MSG_appDesc__

Name: __MSG_appName__
Version: 4.2.5
Description: __MSG_appDesc__

Name: __MSG_appName__
Version: 0.0.0.19
Description: __MSG_appDesc__

OS Info
----------------------------------------------------------
Local language: English (United States)
Local country: United States
OS: Windows XP Professional 5.01.2600 Service Pack 3 (x86)
Administrative rights: True

Log Info:
----------------------------------------------------------
27.10.2012 09:05:35.250 [ACTIVITY_LOG] Info (10005) Application start
27.10.2012 09:05:38.390 [ACTIVITY_LOG] Info (10000) Manual un-locking
27.10.2012 14:04:08.482 [ACTIVITY_LOG] Info (100010001) Account filled
27.10.2012 14:05:20.966 [ACTIVITY_LOG] Info (100010001) Account filled
27.10.2012 14:10:50.966 [ACTIVITY_LOG] Info (100010001) Account filled
27.10.2012 16:11:04.107 [ACTIVITY_LOG] Info (100010001) Account filled
27.10.2012 19:50:18.716 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 00:59:13.888 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 07:52:02.106 [ACTIVITY_LOG] Info (100030300) Systray Menu
28.10.2012 07:52:12.809 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 07:53:20.559 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 07:59:25.809 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 10:15:27.278 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 12:21:54.216 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 15:49:23.653 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 16:17:21.966 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 16:17:25.981 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 17:54:49.591 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 18:47:34.012 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 21:57:04.606 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 23:12:31.450 [ACTIVITY_LOG] Info (100010001) Account filled
28.10.2012 23:59:57.997 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 08:19:00.794 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 08:19:31.669 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 08:22:27.981 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 10:37:06.825 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 10:50:44.137 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 10:50:44.137 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 10:50:45.887 [ACTIVITY_LOG] Info (100031204) Add Login B [False, 1]
29.10.2012 10:51:09.903 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 10:51:09.903 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 10:51:11.512 [ACTIVITY_LOG] Info (100031204) Add Login B [False, 1]
29.10.2012 10:54:24.153 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 15:40:26.622 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 15:40:26.622 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 15:40:27.841 [ACTIVITY_LOG] Info (100031204) Add Login B [False, 1]
29.10.2012 15:40:31.075 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 15:40:31.091 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 15:40:31.966 [ACTIVITY_LOG] Info (100031204) Add Login B [False, 0]
29.10.2012 19:19:02.356 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 19:19:02.356 [ACTIVITY_LOG] Info (100031204) Add Login B
29.10.2012 19:19:22.294 [ACTIVITY_LOG] Info (100031204) Add Login B [True, 19]
29.10.2012 19:19:43.044 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 20:50:33.309 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 20:50:38.731 [ACTIVITY_LOG] Info (100010001) Account filled
29.10.2012 23:13:41.591 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 07:29:57.091 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 07:43:15.419 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 07:55:44.966 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 08:43:11.981 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 09:18:23.200 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 11:39:54.512 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 12:41:31.450 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 12:50:20.637 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 13:36:14.387 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 14:44:13.466 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 14:44:25.825 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 15:01:08.622 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 17:54:29.481 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 18:21:55.637 [ACTIVITY_LOG] Info (100010001) Account filled
30.10.2012 22:38:19.184 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 07:11:03.528 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 12:27:13.966 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 15:01:14.403 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 16:03:07.169 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 16:08:06.653 [ACTIVITY_LOG] Info (100010001) Account filled
31.10.2012 16:08:27.169 [ACTIVITY_LOG] Info (100030300) Systray Menu
aimcorp
 
Posts: 3
Joined: Sat Oct 27, 2012 1:43 pm

Re: Annoying Virtual keyboard

Postby ondrej.novak » Wed Nov 07, 2012 3:36 pm

Hi,

could you please try it also with some other browser? Do you have the same issue?

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage
ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic


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