firefox 9.0.1, vista, sticky password

[adsnyder]

I'm running Vista Home Premium service pack 2. Sticky password 5.0.6.246 doesn't seem to work with Firefox 9.0.1

[ondrej.novak]

Hi,

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post.

Best regards,

[adsnyder]

Sticky Password Info
----------------------------------------------------------
Sticky Password version: FULL 5.0.6.246
Registration code: 4efc55fec4b55b8e90bccdb94c385798
Database file name: C:\Users\%UserName%\Documents\Sticky Passwords\default.pws
Database backup path: C:\Users\%UserName%\Documents\Sticky Passwords\
Database Encryption Parameters: Sticky Password, AES (Rijndael), 256 bits

Sticky Password Common Settings
----------------------------------------------------------
Language: English

Application Files
----------------------------------------------------------
stpass.exe 2.77 MB 12/13/2011 6:00:06 PM 5.0.6.246
spCapBtn.dll 1.76 MB 12/13/2011 5:59:26 PM 5.0.6.246
spPCAct.dll 550.83 KB 12/13/2011 5:59:28 PM 5.0.6.246
spIEBho.dll 1.09 MB 12/13/2011 5:59:02 PM 5.0.6.246
spportablerun.exe 599.83 KB 12/13/2011 5:59:30 PM 5.0.6.246
BtfToWd.dll 328.00 KB 1/18/2011 3:26:42 PM
btwapi.dll 496.00 KB 1/18/2011 3:26:42 PM 5.1.0.3100
unzip32.dll 100.00 KB 8/17/2011 12:29:12 AM 5.5.2.0
stpass.CSY 982.50 KB 12/13/2011 5:59:52 PM
stpass.ENU 973.50 KB 12/13/2011 5:59:48 PM
stpass.FR 1 000.50 KB 12/13/2011 5:59:50 PM
stpass.DE 997.00 KB 12/13/2011 5:59:50 PM
stpass.RUS 1 005.50 KB 12/13/2011 5:59:48 PM
stpass.ES 993.00 KB 12/13/2011 5:59:52 PM
Language\stpass.CSY.lng 107.75 KB 12/13/2011 5:59:46 PM
Language\stpass.ntv.lng 102.05 KB 12/13/2011 5:59:46 PM
Language\stpass.ENU.lng 100.73 KB 12/13/2011 5:59:48 PM
Language\stpass.FR.lng 111.37 KB 12/13/2011 5:59:48 PM
Language\stpass.DE.lng 111.44 KB 12/13/2011 5:59:46 PM
Language\stpass.RUS.lng 107.51 KB 12/13/2011 5:59:48 PM
Language\stpass.ES.lng 108.61 KB 12/13/2011 5:59:48 PM

Running Processes
----------------------------------------------------------
CB C:\Program Files (x86)\Sticky Password\stpass.exe
CB C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
CB C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
CB C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
CB C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
CB C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
CB C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
CB C:\Program Files (x86)\Internet Explorer\IELowutil.exe
CB BHO C:\Program Files (x86)\Internet Explorer\iexplore.exe
CB BHO C:\Program Files (x86)\Internet Explorer\iexplore.exe
CB C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
CB C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
CB BHO C:\Program Files (x86)\Internet Explorer\iexplore.exe
CB BHO C:\Program Files (x86)\Internet Explorer\iexplore.exe

Autofill Plugins
----------------------------------------------------------
CurrentXpiVersion: 5.0.6.246
CurrentCrxVersion: 5.0.6.246
CurrentOexVersion: 5.0.6.246

Internet Explorer, optimized for Bing and MSN
WebBrowserExists: True
WebBrowserModuleFileName: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 9.0.8112.16421
Installed add-ons:

Name: Adobe PDF Helper for Internet Explorer
Version: 10.1.1.33
Company: Adobe Systems Incorporated

Name: Google Toolbar
Version: 7.2.2427.2330
Company: Google Inc.

Name: Java(TM) Platform SE binary
Version: 6.0.290.11
Company: Sun Microsystems, Inc.

Name: Microsoft Office Document Cache Handler
Version: 14.0.6015.1000
Company: Microsoft Corporation

Name: Microsoft® Windows Live ID Login Helper
Version: 7.250.4225.0
Company: Microsoft Corp.

Mozilla Firefox
WebBrowserExists: True
WebBrowserModuleFileName: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Version: 9.0.1.0
AutoInstalledState: True
ManualInstalledState: False
InstalledPluginInfo.PluginVersion: 5.0.6.246
InstalledPluginInfo.UserDisabled: Yes
InstalledPluginInfo.AppDisabled: No
Installed add-ons:

Name: Diccionario español Mexico
Version: 1.1.2

Google Chrome
WebBrowserExists: True
WebBrowserModuleFileName: C:\Users\%UserName%\AppData\Local\Google\Chrome\Application\chrome.exe
Version: 16.0.912.77
AutoInstalledState: True
ManualInstalledState: False
InstalledPluginInfo.PluginVersion: 5.0.6.246
InstalledPluginInfo.UserDisabled: No
InstalledPluginInfo.AppDisabled: No
Installed add-ons:

Name: RealPlayer HTML5Video Downloader Extension
Version: 1.5
Description: RealPlayer HTML5Video Downloader Extension

Name: Sticky Password Autofill Engine
Version: 5.0.6.246
Description: Autofill web-pages with stored passwords in Sticky Password

OS Info
----------------------------------------------------------
Local language: English (United States)
Local country: United States
OS: Windows Vista Home Premium 6.00.6002 Service Pack 2 (x64)
Administrative rights: True
UAC Enabled: False
Elevation Type: Limited

Log Info:
----------------------------------------------------------
29.01.2012 09:44:10.481 [ACTIVITY_LOG] Info (10005) Application start
29.01.2012 09:44:11.230 [ACTIVITY_LOG] Info (10000) TspSettings.DoLoadSettings() DatabaseFileName=<C:\Users\%UserName%\Documents\Sticky Passwords\default.pws> spDefaultDatabaseFileName=<C:\Users\%UserName%\Documents\Sticky Passwords\default.pws>
29.01.2012 09:44:16.562 [ACTIVITY_LOG] Info (10000) Manual un-locking
29.01.2012 14:56:35.559 [ACTIVITY_LOG] Info (10000) Manual un-locking
30.01.2012 10:12:04.056 [ACTIVITY_LOG] Info (10000) Manual un-locking
30.01.2012 13:18:16.758 [ACTIVITY_LOG] Info (10000) Manual un-locking
30.01.2012 13:22:13.980 [ACTIVITY_LOG] Info (10000) MenuAbout
30.01.2012 13:28:19.340 [ACTIVITY_LOG] Info (10000) MenuAbout
30.01.2012 14:08:07.249 [ACTIVITY_LOG] Info (10000) MenuAbout
30.01.2012 17:18:32.947 [ACTIVITY_LOG] Info (10000) Manual un-locking
30.01.2012 21:18:41.143 [ACTIVITY_LOG] Info (10000) Manual un-locking
31.01.2012 10:16:56.924 [ACTIVITY_LOG] Info (10000) Manual un-locking

[ondrej.novak]

Hi,

Firefox automatically disables all plugins if you don´t allow them during installation. It´s necessary to enable our plugin in Firefox settings (Tools - Add-ons - Extensions).

Best regards,

[adsnyder]

Thanks, Ondrej! That fixed the problem.

[dimas]

Hi,

Firefox automatically disables all plugins if you don´t allow them during installation. It´s necessary to enable our plugin in Firefox settings (Tools - Add-ons - Extensions).

Best regards,

Hi.
I have similar problem.
What must I do?

[ondrej.novak]

Hi dimas,

you have to update your Sticky Password to the latest build available. This build supports latest version of Firefox.

You can find the installation file at:

http://www.stickypassword.com/download

Also you can use the "Check for updates" feature in the Sticky Password system tray menu - "Help" - "Check for updates".

We recommend you to set the Automatic check for updates option in the system tray menu - "Settings" - "General" tab to be sure that your Sticky Password is up to date all the time.

[Jacobaa]

I suggest you to use Firefox 10 but i heard this news that "following issues have been resolved: Firefox 9 and 10 compatibility" now you can check it.