frequently asked questions (FAQ)

What's the difference between Sticky Password FREE and Pro?

Sticky Password Pro gives you unlimited accounts, Identities and access to professional support. Sticky Password FREE is great for individuals who don’t have frequent access to the Internet or who have only a couple password accounts.

How many passwords can I store in Sticky Password FREE?

Sticky Password FREE allows you to actively use 15 password accounts. Your 15 active password accounts will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more).

Sticky Password FREE can import and store all of your passwords, however all of the passwords above 15 will remain inactive and will be read-only. You will be prompted to select your 15 active accounts when importing passwords. Inactive password accounts in Sticky Password FREE cannot be changed. Inactive accounts can be deleted.

While importing passwords can be done at any time, it is not possible to manually enter any password accounts when the limit of 15 password accounts has been reached in Sticky Password FREE.

What do I do when I need more than 15 passwords in Sticky Password FREE?

When you need more password accounts or Identities, upgrading to Sticky Password Pro is easy. Simply click on the ‘Remove limitations’ in any of the Sticky Password FREE dialogs and you’ll be taken to the secure online shop, where you can purchase Sticky Password Pro. If you prefer, you can visit the online shop on our website (www.stickypassword.com) to buy your Sticky Password Pro license.

You can also check out the unlimited accounts and all the functionality with the Trial version. Switching to Sticky Password Pro or back to Sticky Password FREE is easy.

Can I import more than 15 passwords into Sticky Password FREE?

Yes, Sticky Password FREE can import and store all of your passwords, however all of the passwords above 15 will remain inactive and will be read-only. You will be prompted to select your 15 active accounts when importing passwords. Inactive password accounts in Sticky Password FREE cannot be changed. Inactive accounts can be deleted.

Sticky Password FREE allows you to actively use 15 password accounts. Your 15 active password accounts will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more).

While importing passwords can be done at any time, it is not possible to manually enter any password accounts when the limit of 15 password accounts has been reached in Sticky Password FREE.

I'm using the Trial version Pro, can I switch to Sticky Password FREE?

Yes, with the Sticky Password Pro trial version, based on your needs, you have the flexibility of switching to Sticky Password FREE (up to 15 password acounts), staying with Sticky Password Pro (unlimited passwords, Identities, and all the functionality), or exporting your data for some other password system.

Will all my passwords be available when I upgrade to Sticky Password Pro?

Yes, any inactive accounts that are read-only in Sticky Password FREE will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more) when you upgrade to Sticky Password Pro.

Sticky Password FREE allows you to actively use 15 password accounts.

Sticky Password FREE allows you to actively use 15 password accounts.

Sticky Password FREE allows you to actively use 15 password accounts. Any passwords above 15 will be inactive and will be read-only. You can access the inactive accounts through the Manage Database dialog.

Can I export my passwords back to Firefox or other browser?

Exporting from Firefox or other browser can be dones at any time. Browsers do not have an import function, so it is not possible to export passwords from Sticky Password into a browser.

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