Search found 1780 matches

by ondrej.novak
Fri Sep 22, 2017 4:16 pm
Forum: Sticky Password for iOS
Topic: Doesn't work with ios11 and Safari
Replies: 1
Views: 64

Re: Doesn't work with ios11 and Safari

Hi,

we are aware of this issue on the new iOS 11. We already prepared a fix. We plan to release a new update including this fix probably next week.

Thank you for understanding.

Best regards,
by ondrej.novak
Fri Sep 22, 2017 4:15 pm
Forum: Sticky Password for iOS
Topic: How to disable the re-entering of masterpassword?
Replies: 14
Views: 2202

Re: How to disable the re-entering of masterpassword?

Hi Christian0P,

Unfortunately no changes yet. We don´t plan to remove this feature for security reasons.

Thank you for understanding.

Best regards,
by ondrej.novak
Thu Sep 21, 2017 2:48 pm
Forum: Suggestions and Feature Requests
Topic: Password protect individual folders
Replies: 1
Views: 50

Re: Password protect individual folders

Hi L2L,

Thank you for your suggestion. At this time such feature is not in our nearest plans. However I will for sure share it with the product team.

Best regards,
by ondrej.novak
Thu Sep 21, 2017 2:46 pm
Forum: Suggestions and Feature Requests
Topic: Vivaldi Support
Replies: 12
Views: 18052

Re: Vivaldi Support

Hi Aardvark,

unfortunately official support still isn´t in our nearest plans. The offered workaround is still the only possible solution.

Thank you for understanding.

Best regards,
by ondrej.novak
Fri Sep 15, 2017 3:04 pm
Forum: Sticky Password for Windows
Topic: Premium lifetime license reverted to trial license
Replies: 2
Views: 94

Re: Premium lifetime license reverted to trial license

Hi missaiko, many thanks for your message. We replied on all your messages that you sent to our support. Haven´t you received our replies please? The sync feature has been disabled because we immediately processed a refund of the order based on your request as I informed you. Please make a brand new...
by ondrej.novak
Wed Sep 13, 2017 1:01 pm
Forum: Suggestions and Feature Requests
Topic: The new chrome extension.. and missing description of login
Replies: 1
Views: 146

Re: The new chrome extension.. and missing description of login

Hello,

we are sorry for this issue. We are already aware of this problem and it will be fixed in next maintenance update.

Thank you for understanding.

Best regards,
by ondrej.novak
Wed Sep 13, 2017 1:00 pm
Forum: Sticky Password for Windows
Topic: Roboform Passcards tp Sticky Password
Replies: 3
Views: 619

Re: Roboform Passcards tp Sticky Password

Hi SrTechGuy,

thank you for your message.

Please report the issue directly to our customer support at support@stickypassword.com and we will do our best to analyze the problem.

Best regards,
by ondrej.novak
Wed Sep 13, 2017 12:58 pm
Forum: Sticky Password for Windows
Topic: Chrome addon problem
Replies: 1
Views: 140

Re: Chrome addon problem

Hi henryg,

could you please report this issue directly at support@stickypassword.com? Seems it may require assistance of our tech team.

You can also try to disable your antivirus software to see if it doesn´t block our extension.

Best regards,
by ondrej.novak
Wed Sep 13, 2017 12:53 pm
Forum: Sticky Password for Windows
Topic: Multiple accounts on one vendor
Replies: 4
Views: 601

Re: Multiple accounts on one vendor

Hi mygiatrucker, if the URL is completely the same for both accounts you can unfortunately really store only one account for the website to your database. If the URLs are different and they are just on the same domain, there is a workaround using the "Tie account to" feature: The "Tie account to" al...
by ondrej.novak
Wed Sep 06, 2017 5:02 pm
Forum: Sticky Password for Windows
Topic: Sticky Password blocked access from browser extension
Replies: 30
Views: 2874

Re: Sticky Password blocked access from browser extension

Hi Christian0P, the extension is of course properly tested before the release. Unfortunately this issue was reported by several customers after the release. Seems that antivirus apps may block download of the extension under some conditions. Our team is working on this issue with highest priority to...
by ondrej.novak
Wed Sep 06, 2017 4:47 pm
Forum: Suggestions and Feature Requests
Topic: Allow More Info for Accounts
Replies: 5
Views: 415

Re: Allow More Info for Accounts

Hi Shen, the Comments field is designed to add any text info (for example security questions) to the account. We will for sure try to move this feature to a more visible location. Currently it has been placed to the new extension menu on Windows and Mac. The Description field is available on Windows...
by ondrej.novak
Wed Sep 06, 2017 4:43 pm
Forum: Suggestions and Feature Requests
Topic: new browser ext: show "logins" not "login" name
Replies: 1
Views: 70

Re: new browser ext: show "logins" not "login" name

Hi,

I suppose that you mean the Description field. We are aware of this issue. We will fix it in the nearest maintenance update.

Thank you for understanding.

Best regards,
by ondrej.novak
Tue Sep 05, 2017 10:16 am
Forum: Sticky Password for Windows
Topic: Hotmail will not autofill
Replies: 3
Views: 564

Re: Hotmail will not autofill

Hi cnmlf,

please try to install the latest update of Sticky Password from our website:

https://www.stickypassword.com/help/download

This latest update includes a fix for https://login.live.com.

Best regards,
by ondrej.novak
Tue Sep 05, 2017 10:13 am
Forum: Sticky Password for Windows
Topic: Microsoft Edge in Windows 10
Replies: 18
Views: 9017

Re: Microsoft Edge in Windows 10

Hi Ratu2007, unfortunately I don´t have ETA yet. There are still several factors that can influence the date of implementation (mainly if we will be able to implement the extension directly or if assistance of Microsoft will be necessary). I hope that it could be ready during October. Thank you for ...
by ondrej.novak
Thu Aug 31, 2017 4:18 pm
Forum: Sticky Password for Windows
Topic: New Update
Replies: 5
Views: 691

Re: New Update

Hi ellison, please check the following tutorial: https://www.stickypassword.com/faq/161-how-to-use-sticky-password-in-your-browser Note that the latest update hasn´t been sent to all customers in autoupdates yet. You can download latest update manually from our website: https://www.stickypassword.co...
by ondrej.novak
Thu Aug 31, 2017 4:11 pm
Forum: Suggestions and Feature Requests
Topic: Web account notes on main page of each account
Replies: 9
Views: 2622

Re: Web account notes on main page of each account

Hi cvrband,

the new extension menu of course uses and displays the already inserted data.

Best regards,
by ondrej.novak
Thu Aug 24, 2017 2:54 pm
Forum: Sticky Password for Windows
Topic: Security Dashboard ( old state )
Replies: 1
Views: 245

Re: Security Dashboard ( old state )

Hi stemyn69,

Thank you for your suggestion. Improvements of the Security Dashboard are in our plans.

Best regards,
by ondrej.novak
Thu Aug 24, 2017 2:52 pm
Forum: Sticky Password for Windows
Topic: Font/Usability with Ultra HD Screens
Replies: 7
Views: 5647

Re: Font/Usability with Ultra HD Screens

Hi H_Marx, we are really aware that Internet Explorer can cause this problem. Unfortunately at this time we don´t have any other solution than not use Internet Explorer and use a different browser. We have a fix in our plans but we found that it requires complete redesign of our graphics and also ma...
by ondrej.novak
Thu Aug 24, 2017 2:45 pm
Forum: Suggestions and Feature Requests
Topic: Web account notes on main page of each account
Replies: 9
Views: 2622

Re: Web account notes on main page of each account

Hi cvrband, yes, this change is still in our plans. Unfortunately redesign of the user interface has been delayed, we are still working on it. However if you install the latest update of Sticky Password from our website which we recently released (it hasn´t been sent to all customers through auto up...
by ondrej.novak
Thu Aug 24, 2017 2:39 pm
Forum: Francais
Topic: Connexion auto ne fonctionne plus avec Google
Replies: 5
Views: 630

Re: Connexion auto ne fonctionne plus avec Google

Merci pour votre réponse.

La nouvelle mise à jour est maintenant disponible uniquement sur notre site. Nous l'enverrons à la mise à jour automatique dans les jours les plus proches.

Merci de votre compréhension.

Cordialement,

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