Caption button not working in Chrome

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Stennings
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Joined: Fri Aug 30, 2013 9:10 am

Caption button not working in Chrome

Post by Stennings » Tue May 06, 2014 8:22 pm

When I boot my computer and start Chrome, SP initializes and synchronizes the database, but the caption button in Chrome doesn't activate, it's there but it's grayed out. To fix the problem I can close Chrome and remove all the Chrome32 programs from Task Manager or disable/enable the extension, but that's a bit of a pain. Any ideas?

ondrej.novak
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Re: Caption button not working in Chrome

Post by ondrej.novak » Wed May 07, 2014 3:40 pm

Do you get any message when you click on the disabled Caption Button please?

Best regards,
Ondrej Novak
Sticky Password Team

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Stennings
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Joined: Fri Aug 30, 2013 9:10 am

Re: Caption button not working in Chrome

Post by Stennings » Sat May 10, 2014 7:42 am

Hi, no there are never any messages, just the inactive gray caption button

Stennings
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Joined: Fri Aug 30, 2013 9:10 am

Re: Caption button not working in Chrome

Post by Stennings » Mon May 19, 2014 9:47 am

Hi, any thoughts on how to resolve this issue?

ondrej.novak
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Re: Caption button not working in Chrome

Post by ondrej.novak » Mon May 19, 2014 10:14 am

Hi,

you can try to install the following special build:

http://download.stickypassword.com/debu ... 2_5495.exe

If it won´t help you, please contact our customer support at support@stickypassword.com.

Best regards,
Ondrej Novak
Sticky Password Team

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algebra
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Re: Caption button not working in Chrome

Post by algebra » Wed May 21, 2014 11:20 am

Hello all,

I have the same issue.
My solution is to go to Tools --> Extensions
Temporary switch off SP7 plugin and immediately switch it on. Works for me!

I think that the problem is due to the fact that Chrome automatically starts even before the run SP7.

algebra
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Re: Caption button not working in Chrome

Post by algebra » Wed May 21, 2014 11:45 am

I just installed build 5492 but it won't work for me. Plugin is still inactive.
Disabling and re-enabling SP7 plugin helps.
My configuration:
Win8.1_x64,
Chrome 34.0.1847.137
Sticky Password 7.0.5.32 (5492)

I hope next stable release would be fixed.

ondrej.novak
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Posts: 1665
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Re: Caption button not working in Chrome

Post by ondrej.novak » Tue May 27, 2014 12:15 pm

Hi, we just released a new build 7.0.6.114 which should fix this problem.

Best regards,
Ondrej Novak
Sticky Password Team

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