Sticky Account Connection Error

Please post here questions and problems with upgrading or updating Sticky Password Free.
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Eibe
Posts: 2
Joined: Sun Nov 01, 2015 11:38 am

Sticky Account Connection Error

Post by Eibe » Sun Nov 01, 2015 12:01 pm

Since the latest upgrade I'm getting an error message each time after entering the master password: "Sticky Account Connection Error. Update your sticky password and try again."
Updating the sticky password does'nt help.

ondrej.novak
Sticky Password Guru
Posts: 1796
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
Contact:

Re: Sticky Account Connection Error

Post by ondrej.novak » Mon Nov 02, 2015 5:02 pm

Hi Eibe,

have you tried to reinstall the app? Which version of Sticky Password was installed on your computer before the upgrade?

If you will have more problems, please contact our customer support at support@stickypassword.com and our technicians will try to help you as soon as possible.

Best regards,
Ondrej Novak
Sticky Password Team

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Eibe
Posts: 2
Joined: Sun Nov 01, 2015 11:38 am

Re: Sticky Account Connection Error

Post by Eibe » Wed Nov 04, 2015 12:46 pm

Hi Andrej,

I reinstalled the programm twice. After the second (! ) reinstallation the error message disappeared. Strange !

KR
Bernhard

Waakis
Posts: 1
Joined: Sun Aug 28, 2016 12:06 pm

Re: Sticky Account Connection Error

Post by Waakis » Sun Aug 28, 2016 12:07 pm

ondrej.novak wrote:Hi Eibe,

have you tried to reinstall the app? Which version of Sticky Password was installed on your computer before the upgrade?

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If you will have more problems, please contact our customer support at support@stickypassword.com and our technicians will try to help you as soon as possible.

Best regards,

hi! i also tried reinstalling mine but same issues occurs. if i can remember, i reinstallled it for about four time but it always says "sticky account error." need a solution to this problem please. thanks!
Last edited by Waakis on Sat Oct 15, 2016 8:12 pm, edited 1 time in total.

ondrej.novak
Sticky Password Guru
Posts: 1796
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
Contact:

Re: Sticky Account Connection Error

Post by ondrej.novak » Mon Aug 29, 2016 2:53 pm

Hi Waakis,

Please contact our customer support at support@stickypassword.com and our technicians will try to help you as soon as possible.

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage

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