windows crashes when exiting sticky password

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chall
Posts: 4
Joined: Sat Jul 30, 2011 7:24 pm

windows crashes when exiting sticky password

Post by chall » Sat Jul 30, 2011 7:55 pm

I use sticky password 4 for several months without any problems but suddenly my windows crashed every time i close sticky password.
I can only move my cursor but unable to click or even to push the power button.

Have tried to reinstall sticky password but the problem persists.
I'm using Windows XP SP3 on a laptop.

Please help.

ondrej.novak
Sticky Password Guru
Posts: 1661
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
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Re: windows crashes when exiting sticky password

Post by ondrej.novak » Tue Aug 02, 2011 12:25 pm

Hi chall,

have you made any new installation or changes on your computer before this error appeared?

Which version of Sticky Password are you using please?

Best regards,
Ondrej Novak
Sticky Password Team

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chall
Posts: 4
Joined: Sat Jul 30, 2011 7:24 pm

Re: windows crashes when exiting sticky password

Post by chall » Tue Aug 02, 2011 6:07 pm

No, i didn't add or change anything on my computer.

my version is 4.1.1.190

ondrej.novak
Sticky Password Guru
Posts: 1661
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
Contact:

Re: windows crashes when exiting sticky password

Post by ondrej.novak » Wed Aug 03, 2011 12:07 pm

Hi chall,

please try to update your Sticky Password to the latest build 4.1.3.195.

You can download it at:

http://www.stickypassword.com/download/ ... c=dwntable

Please let me know if it helped you to fix this issue.

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage

chall
Posts: 4
Joined: Sat Jul 30, 2011 7:24 pm

Re: windows crashes when exiting sticky password

Post by chall » Thu Aug 04, 2011 10:42 am

Hi,

I've installed the latest version but i still got the problem.

FYI, i tried using sticky password 5 free, and it works well.

Thank you for your suggestions.

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