'Redirect' warning box causes SP4 to hang

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KeithXP
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'Redirect' warning box causes SP4 to hang

Post by KeithXP » Wed Nov 04, 2009 5:06 pm

On several occasions now I have experienced a lock-up with SP4. This has occurred a few times during legitimate online credit card payments, when SP4 suddenly warns that data is being redirected to different website than the one on screen. I cannot dismiss the dialog - none of the buttons function. The only way I can continue is to use Task Manager to kill the stpass.exe process.

I have Sticky Passoword 4.0.0.118 and Windows 7 x64, with IE8.

ondrej.novak
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Re: 'Redirect' warning box causes SP4 to hang

Post by ondrej.novak » Thu Nov 05, 2009 10:46 am

Hi KeithXP,

you are using Windows 7 64-bit and IE8 32-bit or 64-bit please?
Ondrej Novak
Sticky Password Team

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KeithXP
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Re: 'Redirect' warning box causes SP4 to hang

Post by KeithXP » Thu Nov 05, 2009 11:34 am

Hello Ondrej

I am using the 32-bit IE8 browser.

Keith

ondrej.novak
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Re: 'Redirect' warning box causes SP4 to hang

Post by ondrej.novak » Mon Nov 09, 2009 4:36 pm

Hi Keith,

could you please send us this problem at support@stickypassword.com? We have to consult it with our technicians.

Thank you.
Ondrej Novak
Sticky Password Team

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KeithXP
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Re: 'Redirect' warning box causes SP4 to hang

Post by KeithXP » Tue Nov 10, 2009 10:37 am

OK - next time it happens I will take screenshot and URL details etc.

Keith

aladdin
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Re: 'Redirect' warning box causes SP4 to hang

Post by aladdin » Wed Nov 11, 2009 10:04 am

This is the same problem which I have identified to Aleksandr in my email to him. The problem lies with phishing filter. It would be better if the phishing filter is completely removed from SP.

KeithXP
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Re: 'Redirect' warning box causes SP4 to hang

Post by KeithXP » Wed Nov 11, 2009 10:19 am

I am inclined to agree - it seems the SP4 phishing filter is not as 'clever' as those built in to IE7/IE8 (and possibly Firefox too). It would be good to at least have an option to disable it (I cannot find one).

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