Add account dialog behind main screen

Please post here only problems with Sticky Password database - unable to read, damaged database etc.

Add account dialog behind main screen

Postby generalerror » Mon Feb 06, 2012 4:59 pm

When I try to add a new account to the database, the add account wizard comes up beneath the main window. Since the main window is not the active window, I can't move it out of the way. The only way I can resolve this is to use task manager to force the main window to minimize.

Thanks
Dave
generalerror
 
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Re: Add account dialog behind main screen

Postby ondrej.novak » Wed Feb 08, 2012 1:46 pm

Hi Dave,

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post.
Ondrej Novak
Sticky Password Team

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ondrej.novak
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