How can I upgrade to the new Sticky Password 4?
To celebrate the release of Sticky Password 4, now through January 31, 2010, all Sticky Password customers are able to upgrade to the new version for FREE. Simply send us your current registration key (License Key) and proof-of-purchase using the convenient customer support form. Upon confirmation of your purchase in the customer database, your new License Key and installation instructions will be sent to your confirmed email address.
I have contacted support twice now with my information on the two copies of Sticky Password I have purchased and have not received a reply or any other indication that my support requests were received. I'm hoping that someone can help me as I'd like to receive the free upgrade to version 4 as stated in the FAQ quoted above.
Is there maybe a problem with the support emails not going through?