StickyPassword doesn't work with IE ver 9

StickyPassword doesn't work with IE ver 9

Postby Retired2165 » Mon Mar 26, 2012 8:58 pm

Hi!

SP reports it as being installed but it doesn't show at the top and does not work. It doesn't work on the 32-bit nor the 64-bit version. Any help would be appreciated.

I am on a 64-bit laptop, Windows 7, 8G memory.

Thanks in advance!

Retired :(
Retired2165
 
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Re: StickyPassword doesn't work with IE ver 9

Postby ondrej.novak » Tue Mar 27, 2012 3:50 pm

Hi,

Sticky Password should work correctly with 32bit version of Internet Explorer 9. Unfortunately at this time Sticky Password doesn´t support 64bit applications. But it should work correctly on 64bit systems while using a 32bit version.

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: StickyPassword doesn't work with IE ver 9

Postby ketrout » Tue Mar 27, 2012 7:34 pm

I have IE 9 installed (32bit) and Sticky Password 6 beta works as it should, no problems so far.
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