Excel 2013 Crashes with SP V6.0.7.436

Excel 2013 Crashes with SP V6.0.7.436

Postby siliconman01 » Thu Jan 31, 2013 5:44 am

This is on Windows 8 x64 Professional, Sticky Password V6.0.7.436, and MS Office 2013 installed locally on my computer.

When attempting to protect an Excel 2013 spreadsheet or workbook with a password, Excel.exe will crash on setting up and entering the password. This is caused by Sticky Password. By adding excel.exe and excelcnv.exe to the list of ignored apps in Sticky Password, Excel works fine. This was not an issue in previous versions of MS Office. Also Word 2013 and PowerPoint 2013 do not crash nor do they need to be added to the SP ignored app list.

Below is the Event Log info on an Excel crash.

Faulting application name: EXCEL.EXE, version: 15.0.4454.1000, time stamp: 0x509a3b7b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000e4
Faulting process id: 0x49c
Faulting application start time: 0x01cdff5ea24ca124
Faulting application path: C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE
Faulting module path: unknown
Report Id: ec2ad112-6b51-11e2-bef2-0019d16d6468
Faulting package full name:
Faulting package-relative application ID:
Windows 8.1 Professional on Dell XPS 8700 SE, IE 11(only browser) with SSDs, hard drives, dual monitors, ASUS RT-AC68R router, cable modem; Microsoft Surface Pro 8 tablet.
siliconman01
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Re: Excel 2013 Crashes with SP V6.0.7.436

Postby ondrej.novak » Fri Feb 01, 2013 1:25 pm

Hi,

please keep this application in the list of Ignored applications.

Our developers will probably try to fix it but it can take some time.

Thank you for understanding.

Best regards,
Ondrej Novak
Sticky Password Team

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Re: Excel 2013 Crashes with SP V6.0.7.436

Postby Rafales » Wed Mar 06, 2013 7:14 pm

I have this same issue as well. I confirm its because of Sticky Password Excel 2013 is crashing
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Re: Excel 2013 Crashes with SP V6.0.7.436

Postby siliconman01 » Mon May 20, 2013 9:19 pm

This issue has been resolved in V6.0.10.445.

Thanks very much.
Windows 8.1 Professional on Dell XPS 8700 SE, IE 11(only browser) with SSDs, hard drives, dual monitors, ASUS RT-AC68R router, cable modem; Microsoft Surface Pro 8 tablet.
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