Sticky password chrome extension disabled!

Sticky password chrome extension disabled!

Postby sia » Wed Jun 11, 2014 1:25 pm

Hello!

I have used Sticky Password 7.4.4.40 with Chrome Version 35.0.1916.114 m. Recently the Sticky password chrome extension was disabled. I try to re-install it, but it is not available in the Chrome extension list any more.

I know some other users have the same problem than I did. I am wondering if there any solution in the case?
thanks.
sia
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Posts: 10
Joined: Sat Sep 01, 2012 1:10 pm

Re: Sticky password chrome extension disabled!

Postby ondrej.novak » Wed Jun 11, 2014 2:11 pm

Please update your Sticky Password 7 to the latest build 7.0.6.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: Sticky password chrome extension disabled!

Postby sia » Thu Jun 12, 2014 1:20 am

Hello again!

I have upgraded my Sticky to the last version. the program asked me to remove the auto fill chrome extension and I did so. then I install the extension once again.
But know the extension cannot find the Sticky. this message pops up:

Sticky password is not installed on your computer or outdated. ....

How can I fix this issue?
Thanks in advance for your support.
sia
New user
 
Posts: 10
Joined: Sat Sep 01, 2012 1:10 pm

Re: Sticky password chrome extension disabled!

Postby ondrej.novak » Fri Jun 13, 2014 1:24 pm

Hi,

have you installed the latest update 7.0.6?

Please navigate to Settings - Supported browsers and check if Google Chrome is listed as "Installed". If it´s not installed, install it by pressing the "Install" button. If it's installed, uninstall it by pressing the "Uninstall" button and then reinstall it by pressing the "Install" button".

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
Posts: 1100
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic

Re: Sticky password chrome extension disabled!

Postby sia » Fri Jun 13, 2014 5:24 pm

Hi.
Yes, I install the last version (7.0.6.114).
I first install the extension. Try to re-install it several time. it doesn't work. see the following figure:

Image

Thanks in advance for your support
sia
New user
 
Posts: 10
Joined: Sat Sep 01, 2012 1:10 pm

Re: Sticky password chrome extension disabled!

Postby sia » Mon Jun 16, 2014 10:47 am

Hello!

Please help me in the case. It is really getting on my nerves!!
sia
New user
 
Posts: 10
Joined: Sat Sep 01, 2012 1:10 pm

Re: Sticky password chrome extension disabled!

Postby ondrej.novak » Mon Jun 16, 2014 1:20 pm

Do you confirm installation of the extension on the step 3 please?

Could you please send us a message with this problem at support@stickypassword.com? We will be able to discuss the issue directly with our technicians in our support system. Also please send us your system info from Sticky Password.

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage
ondrej.novak
Sticky Password Guru
 
Posts: 1100
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic


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