This is on Windows 7 SP1 x86 and x64 Professional with IE9 (32-bit version); StickyPassword V18.104.22.1685.
Citibank has apparentally changed their log in method in recent days. I can log in manually to https://creditcards.citi.com; however, when SP automatically enters the username and password, a log in error is generated by the website.
Citibank has done something to the User Name field. With SP not running, when the User Name is typed in, the website puts astericks in all fields except the first 2 and last 2 characters of the user name. This is somehow screwing up SP's ability to enter the User Name. If I let SP enter the User Name and Password, I cannot log on. If I retype the User Name and leave the password as entered by SP, I can log on.
Please post here questions and problems with filling forms and account details on websites.
2 posts • Page 1 of 1
Win10x64Pro- "home built" ASUS ROG Max VIII Ext, I7-6700K CPU, 64 gb RipJaws, 3 monitors, SS 950Pro, 2 SS 850Pro SSDs; Dell XPS 8700 SE/XPS 410/Surf Pro tablet,: RT-AC88U rtr, WD MyCloud ext, MS Office 2016, KIS 2018, MBAM 3, HitManPro
- Site Admin
- Posts: 561
- Joined: Fri Apr 24, 2009 10:22 am
- Location: Czech Republic
Some users experience similar behavior with another banking sites. They even transfer the whole name or user ID to asterisks. Unfortunately there is no way how to fix this behavior now. We are sorry for any inconveniences this issue may cause you.