New Version 6.0 locks up Lotus Notes

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usacctv
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Joined: Fri Aug 31, 2012 8:45 am

New Version 6.0 locks up Lotus Notes

Post by usacctv » Fri Aug 31, 2012 8:50 am

Afte upgrading from 5.0 Pro to the new 6.0, Lotus Notes 8.5 failed to open. Two seperate installations did the same thin and only a removal and restore to 5.0 enabled Lotus Ntes to work again. Anyone have any ideas it would be greatly appreciated?

petr.pinkas
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Re: New Version 6.0 locks up Lotus Notes

Post by petr.pinkas » Fri Aug 31, 2012 9:26 am

Please add Lotus Notes executable file into the Ignored Apps in Settings of Sticky Password. It will work fine after that.
Petr Pinkas
Sticky Password Team

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usacctv
Posts: 3
Joined: Fri Aug 31, 2012 8:45 am

Re: New Version 6.0 locks up Lotus Notes

Post by usacctv » Fri Aug 31, 2012 1:19 pm

This fix did not work! I installed StickyWord 6 and rebooted the laptop. Then I added Lotus Notes to the ignored app list.

When trying to launch Lotus Notes, it locks up and will not open. This does not happen if I reinstall StickyPassword 5.0?

See the attached error shown when launching Lotus Notes....
Print Screen Image121.jpg
Here is the error shown when opening notes?
Print Screen Image121.jpg (281.3 KiB) Viewed 2794 times
Does anyone have any other solution ideas?

ondrej.novak
Sticky Password Guru
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Re: New Version 6.0 locks up Lotus Notes

Post by ondrej.novak » Wed Oct 17, 2012 1:31 pm

Hi,

are you sure that you added all the executable files of Lotus Notes to the list of Ignored apps? There may be more files.

Best regards,
Ondrej Novak
Sticky Password Team

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