PROGRAM - makes computer freeze

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PROGRAM - makes computer freeze

Postby DPSP89 » Sun May 27, 2012 10:04 am

Hello guys. i encounter problem with the Sticky Password Free Version 6. when i open the SP password manager or main windows, it will hang the entire windows and i need to log off to make my windows work again, [ Task Manager Freeze As Well ] of course without SP program active. i read the forum and found thats some people encounter the same problem in version 5. but why the problem still here in the latest version.??? this is good program BTW, but if the program work.

My Current Operating System

WIN 7 64 Bit
no Objectdock Application.
AVG Internet Security
DPSP89
 
Posts: 1
Joined: Sun May 27, 2012 9:54 am

Re: PROGRAM - makes computer freeze

Postby ondrej.novak » Wed May 30, 2012 1:37 pm

Hi,

could you please send us this issue at support@stickypassword.com?

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to the e-mail.
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
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