This applies to Windows 8.1.1 x64 Professional with SP V220.127.116.11.
SP V18.104.22.168 interferes with SnagIt 12.1 and causes SnagIt Editor to hang in memory and it cannot be closed except via Task Manager.
SP causes Microsoft Management Console hangs when working with the Task Scheduler, Event Viewer and other MS utilities. The hang shows up in the Event Viewer as Event Id: 1002.
"The program mmc.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: dc
Start Time: 01cf9ea59e3ba1f2
Termination Time: 4294967295
Application Path: C:\WINDOWS\system32\mmc.exe
Report Id: 1d9042d6-0a9a-11e4-822a-f8b156c72456
Faulting package full name:
Faulting package-relative application ID:"
When this occurs, I have to exit SP from RAM, manually close the hung mmc.exe and restart whichever utility I was working with. Then I can successfully work with the mmc.exe utility without further problems.
This problem is occurring on different Windows 8.1.1 x64 Professional computers that I own. So it does not appear to me that it is machine dependent.
Windows 10 x64 Pro on Dell XPS 8700 SE, IE 11 with 2 Samsung 850 Pro SSDs, 3 monitors, ASUS RT-AC68R rtr; WD My Cloud ext drive, MS Surface Pro tablet & Dell XPS 410 with Windows 10 x64 Pro. MS Office 2016, Norton Security, MBAM, MBAE, SAS Pro.