Deleted my SP icon on google

Deleted my SP icon on google

Postby leslied48 » Mon Aug 08, 2011 7:53 am

Can someone help me please, I accidently deleted the Sticky Password icon on my web page & I don't know how to get it back. I have looked everywhere but can't remember how it got there when I downloaded this program
leslied48
 
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Re: Deleted my SP icon on google

Postby ondrej.novak » Mon Aug 08, 2011 4:28 pm

Hi leslied48,

do you mean the Caption Button? That´s the small Sticky Password icon in the upper right corner of your web browser.

Please let me know.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: Deleted my SP icon on google

Postby leslied48 » Mon Aug 08, 2011 10:30 pm

Yes, that is what I mean, it is the one that when you open google it is one the top right hand corner
leslied48
 
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Re: Deleted my SP icon on google

Postby leslied48 » Mon Aug 08, 2011 11:22 pm

That is exactly what it is, how do I get it there again??
leslied48
 
Posts: 3
Joined: Mon Aug 08, 2011 7:34 am

Re: Deleted my SP icon on google

Postby ondrej.novak » Tue Aug 09, 2011 12:39 pm

Hi leslied48,

thank you for your reply.

1) Click on the Sticky Password System Tray icon
2) Select "Settings"
3) Click on the "Supported browsers" tab and Check if Google chrome is listed as "Installed". If it´s not installed, install it by pressing the "Install" button. If it´s installed, uninstall it by pressing the "Uninstall" button and then reinstall it by pressing the "Install" button.

4) If it doesn´t help you, check also if Google Chrome is listed as "Installed" in "Settings" - Caption Button" tab.

Please let me know if it helped you to resolve your issue.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: Deleted my SP icon on google

Postby ibheck » Wed Sep 07, 2011 8:44 am

ondrej.novak wrote:Hi leslied48,

thank you for your reply.

1) Click on the Sticky Password System Tray icon
2) Select "Settings"
3) Click on the "Supported browsers" tab and Check if Google chrome is listed as "Installed". If it´s not installed, install it by pressing the "Install" button. If it´s installed, uninstall it by pressing the "Uninstall" button and then reinstall it by pressing the "Install" button.

4) If it doesn´t help you, check also if Google Chrome is listed as "Installed" in "Settings" - Caption Button" tab.

Please let me know if it helped you to resolve your issue.

Best regards,


this does not work when I use sanboxie, I need your help
ibheck
 
Posts: 1
Joined: Wed Sep 07, 2011 2:33 am

Re: Deleted my SP icon on google

Postby ondrej.novak » Wed Sep 07, 2011 12:33 pm

Hi ibheck,

we already know about this issue. Unfortunately we´re not able to fix it. The fix must be provided by Sandboxie. They are already trying to resolve it for some time.

The last message we found about this issue is:

http://www.sandboxie.com/phpbb/viewtopic.php?p=56446&sid=ae15e385a438cc4cd13ba902a48c410f

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic


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