Every time I login @ [url]myuhc.com[/url], S.P. offers to change the password. I have explored the issue myself and found out that the new password being offered is the same as the actual one but all in caps. I don't know where S.P. is getting that. I even deleted that entry in the database, closed S.P., reopened, visited the site again and filled in the fields manually. I made sure CAPS key was OFF. Then, S.P. offered to save the entry, so I clicked OK. I went to the database and it shows as xyz123. I closed the browser, reopened it, went to the website, S.P. dialog comes up automatically asking me to change the password to XYZ123. I have done all I could do to solve the issue myself, but now I need help.
I have attached an image, if that helps you.