American Express Autofill fails

Please post here questions and problems with filling forms and account details on websites.

American Express Autofill fails

Postby siliconman01 » Wed Jul 14, 2010 10:25 am

Windows 7 x64 Professional, SP V4.1.0.188, Default Browser IE8 (32-bit version)

Referencing the link below in the Beta 4.1 section of the forum, I am still encountering problems with the secure link of American Express website.

viewtopic.php?f=26&t=1391

SP V4.1.0.188 fails to autofill the username and password at

https://home.americanexpress.com/home/mt_personal.shtml?

This was not an issue in SP V4.0.

I have been able to isolate what appears to be causing the problem. I use SpywareBlaster v4.3 by Javacool. In the Restricted Sites protection, SpywareBlaster restricts doubleclick.net. If I unrestrict doubleclick.net, SP V4.1.0.188 works perfectly on the American Express website.

Also, even with doubleclick.net restricted, if I manually log into the AMex site, then log out, and then go back to the log in page, SP V4.1.0.188 will autofill properly. (Note that I run CCleaner randomly which clears out the Temporary Internet Files folder. After running CCleaner, SP V4.1.0.188 is not able to autofill the Amex site on the first login.)

I have deleted the AMEX account and rebuilt it after installing SP V4.1.0.188. This did not resolve the issue.
Attachments
SpywareBlaster.jpg
SpywareBlaster.jpg (133.49 KiB) Viewed 2730 times
Windows 8.1 Professional on Dell XPS 8700 SE, IE 11(only browser) with SSDs, hard drives, dual monitors, ASUS RT-AC68R router, cable modem; Microsoft Surface Pro 8 tablet.
siliconman01
Experienced user
 
Posts: 92
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby siliconman01 » Mon Aug 23, 2010 7:53 am

Will this problem with the AMEX website be resolved so that SP V4.1 autofills again?
siliconman01
Experienced user
 
Posts: 92
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby ondrej.novak » Tue Aug 24, 2010 3:59 pm

Hi siliconman01,

our developers are still working on this issue.
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage
ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic

Re: American Express Autofill fails

Postby siliconman01 » Thu Sep 02, 2010 6:36 am

JFI,

V4.1.1.190 did not fix this issue with the Amex website login. :cry:
Windows 8.1 Professional on Dell XPS 8700 SE, IE 11(only browser) with SSDs, hard drives, dual monitors, ASUS RT-AC68R router, cable modem; Microsoft Surface Pro 8 tablet.
siliconman01
Experienced user
 
Posts: 92
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby siliconman01 » Thu Sep 16, 2010 8:56 pm

I was hopeful that this issue would be fixed in Beta V5.0.0.170. However, the Beta is not automatically entering the sign in info for this website. SP version prior to 4.1 worked fine on this website.
Windows 8.1 Professional on Dell XPS 8700 SE, IE 11(only browser) with SSDs, hard drives, dual monitors, ASUS RT-AC68R router, cable modem; Microsoft Surface Pro 8 tablet.
siliconman01
Experienced user
 
Posts: 92
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby ondrej.novak » Wed Jul 13, 2011 2:48 pm

Hi,

we´ve made many improvements in the latest builds of Sticky Password.

Are you still experiencing this issue please?

Best regards,
Ondrej Novak
Sticky Password Team

ImageImageImageImageImage
ondrej.novak
Sticky Password Guru
 
Posts: 976
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic


Return to Problems with websites

Who is online

Users browsing this forum: No registered users and 0 guests

cron