Launch slow and process too big

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Joined: Thu Oct 27, 2011 6:12 am

Launch slow and process too big

Post by Grobok » Thu Oct 27, 2011 6:22 am

Hi folks,
Using SP5 without any problems until now, I have for 3 days a strange problem:
when launching, Stpass.exe now takes a very long time to be up, and using in the Stpass process a large amount of ressources, growing until 1,186 Gb, then when (finally) arrives the main password window, it goes to his normal 21 Mb.
I'm using it on Win7 x64, double core. Was working fine.
The only new thing that was installed on my pc is the last Java update (6, up 29). I have tried to remove it, but nothing changes.

Can anybody give me a way and a idea to find where the problem can be?
Thanks in advance for your help.

Sticky Password Guru
Posts: 1796
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic

Re: Launch slow and process too big

Post by ondrej.novak » Thu Oct 27, 2011 1:40 pm


which antivirus software do you use please?

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in the post.
Ondrej Novak
Sticky Password Team


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