Sticky Password Pro 5 hangs

Sticky Password Pro 5 hangs

Postby ravian29 » Tue Nov 22, 2011 8:14 am

hi,

its my first post here i want to report a bug here with my stickypassword, whenever i try to change any option form settings it does not work and after pressing "OK" or "cancel" it just hangs up and i need to kill it from task manager to restart.

Same thing happens when it tries to save password in firefox 8.0 it hangs up.

Is there any fix for this ?

thanks
ravian29
 
Posts: 1
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Re: Sticky Password Pro 5 hangs

Postby ondrej.novak » Tue Nov 22, 2011 11:37 am

Hi,

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post.

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
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