American Express Autofill fails

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American Express Autofill fails

Postby siliconman01 » Wed Jul 14, 2010 10:25 am

Windows 7 x64 Professional, SP V4.1.0.188, Default Browser IE8 (32-bit version)

Referencing the link below in the Beta 4.1 section of the forum, I am still encountering problems with the secure link of American Express website.

viewtopic.php?f=26&t=1391

SP V4.1.0.188 fails to autofill the username and password at

https://home.americanexpress.com/home/mt_personal.shtml?

This was not an issue in SP V4.0.

I have been able to isolate what appears to be causing the problem. I use SpywareBlaster v4.3 by Javacool. In the Restricted Sites protection, SpywareBlaster restricts doubleclick.net. If I unrestrict doubleclick.net, SP V4.1.0.188 works perfectly on the American Express website.

Also, even with doubleclick.net restricted, if I manually log into the AMex site, then log out, and then go back to the log in page, SP V4.1.0.188 will autofill properly. (Note that I run CCleaner randomly which clears out the Temporary Internet Files folder. After running CCleaner, SP V4.1.0.188 is not able to autofill the Amex site on the first login.)

I have deleted the AMEX account and rebuilt it after installing SP V4.1.0.188. This did not resolve the issue.
Windows 10 x64 Pro on Dell XPS 8700 SE, IE 11 with 2 Samsung 850 Pro SSDs, 3 monitors, ASUS RT-AC68R rtr; WD My Cloud ext drive, MS Surface Pro tablet & Dell XPS 410 with Windows 10 x64 Pro. MS Office 2013, Avira IS Pro 2015, MBAM, MBAE, SAS Pro.
siliconman01
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Re: American Express Autofill fails

Postby siliconman01 » Mon Aug 23, 2010 7:53 am

Will this problem with the AMEX website be resolved so that SP V4.1 autofills again?
siliconman01
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Posts: 93
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby ondrej.novak » Tue Aug 24, 2010 3:59 pm

Hi siliconman01,

our developers are still working on this issue.
Ondrej Novak
Sticky Password Team

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Re: American Express Autofill fails

Postby siliconman01 » Thu Sep 02, 2010 6:36 am

JFI,

V4.1.1.190 did not fix this issue with the Amex website login. :cry:
Windows 10 x64 Pro on Dell XPS 8700 SE, IE 11 with 2 Samsung 850 Pro SSDs, 3 monitors, ASUS RT-AC68R rtr; WD My Cloud ext drive, MS Surface Pro tablet & Dell XPS 410 with Windows 10 x64 Pro. MS Office 2013, Avira IS Pro 2015, MBAM, MBAE, SAS Pro.
siliconman01
Experienced user
 
Posts: 93
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby siliconman01 » Thu Sep 16, 2010 8:56 pm

I was hopeful that this issue would be fixed in Beta V5.0.0.170. However, the Beta is not automatically entering the sign in info for this website. SP version prior to 4.1 worked fine on this website.
Windows 10 x64 Pro on Dell XPS 8700 SE, IE 11 with 2 Samsung 850 Pro SSDs, 3 monitors, ASUS RT-AC68R rtr; WD My Cloud ext drive, MS Surface Pro tablet & Dell XPS 410 with Windows 10 x64 Pro. MS Office 2013, Avira IS Pro 2015, MBAM, MBAE, SAS Pro.
siliconman01
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Posts: 93
Joined: Sat May 30, 2009 7:58 am

Re: American Express Autofill fails

Postby ondrej.novak » Wed Jul 13, 2011 2:48 pm

Hi,

we´ve made many improvements in the latest builds of Sticky Password.

Are you still experiencing this issue please?

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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