Problem with Caption Button

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lucia
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Posts: 13
Joined: Thu Jan 27, 2011 4:20 pm

Problem with Caption Button

Post by lucia » Thu Jan 27, 2011 4:28 pm

It has been very frustrating trying to open S.P. via the caption button: It will take anything from one single click to several clicks to access the drop-down menu. Why is this happening?

ondrej.novak
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Re: Problem with Caption Button

Post by ondrej.novak » Fri Jan 28, 2011 11:16 am

Hi Lucia,

which web browser are you using please?
Ondrej Novak
Sticky Password Team

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lucia
New user
Posts: 13
Joined: Thu Jan 27, 2011 4:20 pm

Re: Problem with Caption Button

Post by lucia » Fri Jan 28, 2011 9:53 pm

Hi, Ondrej!

I'm using IE8 v 8.0760016385.

Thanks!
Lucia

ondrej.novak
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Posts: 1697
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
Contact:

Re: Problem with Caption Button

Post by ondrej.novak » Tue Feb 01, 2011 2:11 pm

Hi Lucia,

We will release a maintenance build of Sticky Password 4.1 soon which will at least help us to identify this problem. Have you tried to reinstall Sticky Password please? Does this happen only with Internet Explorer please?

Best regards,
Ondrej Novak
Sticky Password Team

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lucia
New user
Posts: 13
Joined: Thu Jan 27, 2011 4:20 pm

Re: Problem with Caption Button

Post by lucia » Wed Feb 02, 2011 1:34 am

Hi, Ondrej! No, I have not tried to uninstall S.P. yet. I only use IE8, so I cannot tell you if the issue occurs with other browsers. Thanks! Lucia

ondrej.novak
Sticky Password Guru
Posts: 1697
Joined: Wed Apr 29, 2009 10:39 am
Location: Czech Republic
Contact:

Re: Problem with Caption Button

Post by ondrej.novak » Wed Feb 02, 2011 3:46 pm

Hi lucia,

thank you for the info.

Please let me know if you will try to reinstall Sticky Password and if it helped to fix your issue.

Best regards,
Ondrej Novak
Sticky Password Team

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