Hidden dialog window

Hidden dialog window

Postby lucia » Thu Jan 27, 2011 4:40 pm

When I visit a particular website (my company's webmail), S.P. fills out the account info automatically and correctly, but I click on that page's "log in" button (I chose not to have S.P. activate it automatically), a dialog window appears half-buried in the upper right corner of my screen. I cannot drag it down. It seems that S.P. is asking me to change the password. I can partially see two fields and two buttons. The buttons say "change" and "cancel". I have to click "cancel" twice for it to close. Why is S.P. asking me to change the password and why is this dialog window in an odd place?
lucia
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Re: Hidden dialog window

Postby ondrej.novak » Tue Feb 01, 2011 2:06 pm

Hi lucia,

could you please send me an URL of this site to test it or it´s not possible?

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
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Re: Hidden dialog window

Postby lucia » Wed Feb 02, 2011 1:32 am

Hi, Ondrej. Yes, I can send you the URL, but first I don't believe the issue is with that page itself, but the way S.P. interacts with that page. Secondly, you only be able to duplicate my issue if I gave you my access password. The half-hidden S.P. dialog window only appears when I click on "log on". However, I captured two screen shots so you can see it for yourself. I saved the files as jpg. Can I send them to you somehow? I can send them as gif or png also. Thanks! Lucia
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Re: Hidden dialog window

Postby ondrej.novak » Wed Feb 02, 2011 3:16 pm

Hi lucia,

many thanks for your reply.

Please send me this issue (you can copy this conversation) and the screenshots at support@stickypassword.com.

I will discuss it with our developers.

Of course we won´t ask you to give us your password for this site.

Best regards,
Ondrej Novak
Sticky Password Team

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