Hotfix for Firefox 18 crashing issue

Hotfix for Firefox 18 crashing issue

Postby petr.pinkas » Fri Jan 18, 2013 2:22 pm

For users who have issues with Firefox 18 and constant crashing, we have released an unofficial build, which should resolve it:

Sticky Password 6 PRO
http://download.stickypassword.com/file ... stable.exe

Please let us know if it helped you.

Thank you
Petr Pinkas
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Re: Hotfix for Firefox 18 crashing issue

Postby mattzbcn » Fri Jan 18, 2013 3:23 pm

No, my Firefox still crash all the time.... :(((
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Re: Hotfix for Firefox 18 crashing issue

Postby John Flyer » Fri Jan 18, 2013 3:31 pm

Sorry, no change. FF18 still stops to respond.
I have posted a support reply [#149539]
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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Fri Jan 18, 2013 4:15 pm

Sorry No, my Firefox still crash all the time
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Fri Jan 18, 2013 4:20 pm

My version ff 17 crash now to with this one 600445
iam back now to ff 17 with SP 606429
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby ondrej.novak » Fri Jan 18, 2013 4:48 pm

Hi,

thank you for your feedback.

Please verify if our plugin was updated correctly in Firefox.

To update it manually, close Firefox, navigate to Settings - Supported browsers and check if Firefox is listed as "Installed". If it´s not installed, install it by pressing the "Install" button. If it's installed, uninstall it by pressing the "Uninstall" button and then reinstall it by pressing the "Install" button".

If it won´t help, please switch back to Firefox 17. Our developers will continue to investigate this issue.

Best regards,
Ondrej Novak
Sticky Password Team

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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Fri Jan 18, 2013 4:57 pm

k so far it works thanks. :D

- install/update SP first
- update ff
Then it works.
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby John Flyer » Fri Jan 18, 2013 5:06 pm

Yes, the plug-in was correctly installed in Firefox. I have manually uninstalled and reinstalled = Not responding.

The version no – 6.0.0.445 - is confusing. My previous release was 6.0.6.429, in the thread “Firefox 18 problem” viewtopic.php?f=79&p=96812&sid=823ea51c59d888ee507b23c7e8cc6e48#p96802 you have a link to pre-release 6.0.6.434. ???
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Re: Hotfix for Firefox 18 crashing issue

Postby John Flyer » Fri Jan 18, 2013 5:11 pm

neverpleat wrote:k so far it works thanks. :D

- install/update SP first
- update ff
Then it works.

I am running FF 18.0. Do you mean I have to uninstall FF, reinstall DP and then reinstall FF?
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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Fri Jan 18, 2013 5:12 pm

- if you go to X upper right.
- select bookmarks
- select one

then you have two things
1ste if you started with the standard browser you get 2 new tabs with the page you selected

2de
Non standard browser
- a new tab with the page you selected = good
- standard browser go's up with the page you selected and crashes after a while = not good

like i say before
My version ff 17 crash now to with this one 600445
iam back now to ff 17 with SP 606429
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby mattzbcn » Fri Jan 18, 2013 5:46 pm

for me it still crash.... (i have done the uninstall & install tips...)
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Re: Hotfix for Firefox 18 crashing issue

Postby petr.pinkas » Sat Jan 19, 2013 1:08 pm

We have updated the link in the first post, it is reposted here too. There is a new build for testing, please try it again. We are very sorry for all your complications, we are working on resolving this issue constantly and hope we are getting closer to the resolution. Thank you for your patience and help on testing these build, we appreciate that.

http://download.stickypassword.com/file ... stable.exe
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Re: Hotfix for Firefox 18 crashing issue

Postby nocci » Sat Jan 19, 2013 1:28 pm

Hi...

the lastest SP 445_stable seems to work fine in FF 18.0.1 :shock:

To be sure I reinstalled the Auto-Fill-Plugin in FF 18.0.1 and Thunderbird 17.0.2. And now I am sufing nearly 30min without any problems.

So... the Sticky Password Team did a great job I think. Thank you very much...

best regards
test environment:
1. Intel i3 4130 / 16GB RAM / 120GB SSD / Win 8.1 PRO x64
2. Nexus 7 (2012) / Cyanogenmod / 4.4.2
3. LG Optimus Black / Stock / 4.0.4
4. VMs / Win7 Home Premium & Win 8.1 PRO
5. My girlfriends PC & Laptop / Win 8.1 PRO
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Re: Hotfix for Firefox 18 crashing issue

Postby petr.pinkas » Sat Jan 19, 2013 1:30 pm

Great, please keep monitoring this if the crash will not come in couple hours, we can consider this fix as successful.

Thank you very much for your effort and help.
Petr Pinkas
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Re: Hotfix for Firefox 18 crashing issue

Postby John Flyer » Sat Jan 19, 2013 2:08 pm

Success!

I have installed SP 6.0.0.445 Stable. Together with the new release of Firefox (18.0.1), I have not (so far) experienced any 'Not responding'.

I noticed a high CPU load, but I found that Shockwave Flash 11.5.502.146 was the reason. After disabling that plug-in, the CPU load was normal.

Thank you, great support at Sticky!
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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Sat Jan 19, 2013 2:22 pm

Working now with the FF17 and the latest test from SP for 1 hour now.so far so perfect.
Now upgrading to FF18... i hoop the same .
See you soon great work team.
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby Supercactus » Sat Jan 19, 2013 3:04 pm

Bobry den

Crash for me wtih FF 18 and SP hotfix :cry: .
Return to FF17 ....
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Re: Hotfix for Firefox 18 crashing issue

Postby neverpleat » Sat Jan 19, 2013 3:35 pm

Supercactus wrote:Crash for me wtih FF 18 and SP hotfix :cry: .
Return to FF17 ....


i had this first to that's what i did

Install this SP and used it on 17 = perfect to me
Then i upgrade to 18.0.1 = problems a lot but less then before
Reinstall complete SP and restart your PC don't ask me why just do
Now i'am working with it al over 1 hour and so far no problems FF18.0.1 with this build SP
I always use the latest version of Sticky Password
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Re: Hotfix for Firefox 18 crashing issue

Postby nocci » Sat Jan 19, 2013 3:50 pm

So...

after 2 hours of "heavy-use" FF 18.0.1 is still stable with lastest SP 445_stable.
- generating new passwords on new websites
- using auto-fill on often used websites
- waching lots of youtube-videos

I think you made a good job. Thank you...

AND: FF 19b1 is also quite stable with the latest SP_445_stable. Here I also dont have any crashes anymore... WOW!

Hmm... and even though christmas is over you can maybe give all the testers here for their help a little special discount on the next Sticky Password PRO 7 upgrade version. :mrgreen:

PS: If you search a beta-tester for other releases just write a mail or pm me.
BUT: I use an other email with my bought Sticky Password PRO 6
test environment:
1. Intel i3 4130 / 16GB RAM / 120GB SSD / Win 8.1 PRO x64
2. Nexus 7 (2012) / Cyanogenmod / 4.4.2
3. LG Optimus Black / Stock / 4.0.4
4. VMs / Win7 Home Premium & Win 8.1 PRO
5. My girlfriends PC & Laptop / Win 8.1 PRO
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Re: Hotfix for Firefox 18 crashing issue

Postby bwls » Sat Jan 19, 2013 5:40 pm

It seems to be working for me. It's been over an hour and v18.0.1 is still running OK.
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