Problem with Google Chrome, Mouse Cursor stop working

Problem with Google Chrome, Mouse Cursor stop working

Postby kitharass » Fri Feb 01, 2013 2:30 am

I am using Sticky Password Pro 6. its been happening since last month, whenver password enter automatically by Sticky Password, mouse cursor stop working. i cannot click anywhere on the web page.
then i have to close the page and resign in again by restarting the web page.

I have unisntalled google chrome and reinstall it but the problem remains the same. What could be the problem while i am using latest version of sticky password.

i have also disabled all other extensions/add ons but problem still remain. and furthermore, when i disable sticky password addons, it works fine.
kitharass
 
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Re: Problem with Google Chrome, Mouse Cursor stop working

Postby petr.pinkas » Fri Feb 01, 2013 8:38 am

Hi, which version of Sticky Password and Google Chrome do you use?
Petr Pinkas
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Re: Problem with Google Chrome, Mouse Cursor stop working

Postby kitharass » Fri Feb 01, 2013 1:26 pm

petr.pinkas wrote:Hi, which version of Sticky Password and Google Chrome do you use?


Google Chrome
Version 24.0.1312.57 m

Sticky Password OEM
version: 6.0.7.436
kitharass
 
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Re: Problem with Google Chrome, Mouse Cursor stop working

Postby ondrej.novak » Fri Feb 01, 2013 1:40 pm

Hi,

could you please send us this issue to support@stickypassword.com?

We will discuss it with our technicians.

Also kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response the e-mail.
Ondrej Novak
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Re: Problem with Google Chrome, Mouse Cursor stop working

Postby kitharass » Fri Feb 01, 2013 1:51 pm

I have sent email with all the required info. waiting for a solution.
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