SP not working with Firefox 18.0.1 after SP upgrade

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washpci
Posts: 3
Joined: Tue Apr 02, 2013 2:09 pm

SP not working with Firefox 18.0.1 after SP upgrade

Post by washpci » Tue Apr 02, 2013 2:16 pm

This morning I upgraded my SP, as suggested, to Version 6.09.439. After doing so, SP was not functional in Firefox 18.0.1 anymore. Hoping a reboot might be needed, I did so, but the problem remains. Any suggestions would be appreciated.

petr.pinkas
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Location: Czech Republic
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Re: SP not working with Firefox 18.0.1 after SP upgrade

Post by petr.pinkas » Wed Apr 03, 2013 10:07 am

Hello, what do you mean by "not functional" exactly? We would like to propose you to update to the latest Firefox 20.0 since there are many security and performance fixes. Also try to check FAQ for autofill and browser extension issues here: http://www.stickypassword.com/support/faq#faq_65
Petr Pinkas
Sticky Password Team

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Evzen
Experienced user
Posts: 191
Joined: Tue Jul 03, 2012 1:33 am

Re: SP not working with Firefox 18.0.1 after SP upgrade

Post by Evzen » Wed Apr 03, 2013 12:09 pm

FWIW, SP 6.0.9.439 works fine with Firefox 18.0.1... as expected.

washpci
Posts: 3
Joined: Tue Apr 02, 2013 2:09 pm

Re: SP not working with Firefox 18.0.1 after SP upgrade

Post by washpci » Thu Apr 04, 2013 5:45 am

SOLVED

By "not functional", I meant that Firefox worked normal, leaving the user and passwords blank, as if SP was not installed.

After posting this message, I inquired in other areas of the forums and found a different type of browser incompatibility issue, so I gave it a try. Basically, the suggestion was to go into the SP settings and check to see if the browser was disabled. Mine was not, however, it did have an error symbol. I uninstalled it and then installed it again. That did the trick.

Thanks for the quick responses.

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