version: FULL 5.0.14.264 no longer works

version: FULL 5.0.14.264 no longer works

Postby buddyb » Mon Apr 08, 2013 12:17 am

Sticky Pw no longer works with my Internet explorer [u]& the icon no longer appears on the IE 10 page.

I can still open the database, etc.

My wife said that she had just gotten messages of updates (she doesn't remember what software).
Any Ideas?
buddyb
 
Posts: 1
Joined: Mon Apr 08, 2013 12:02 am

Re: version: FULL 5.0.14.264 no longer works

Postby ondrej.novak » Mon Apr 08, 2013 12:25 pm

Hi,

In order to assist us in resolving your issue, kindly send us the information included in the Sticky Password 'System info' file.

The System info file can be found by

1) Right-clicking on the Sticky Password icon in the System tray icon
2) Select Help
3) Click on "System info..."

A window will appear with the pertinent Sticky Password technical information that will be used to analyze your issue. NO passwords are included in this information! We do NOT know or collect any password information.

4) Click the Copy button and paste it in a response to this post

Best regards,
Ondrej Novak
Sticky Password Team

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ondrej.novak
Sticky Password Guru
 
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