The Master Password is the password that you created during the installation and set-up of Sticky Password. Your Master Password is the key to your encrypted database. This is the only password you will need to remember, and it is critical that you do not lose or forget this password. Your Master Password is not stored anywhere – so we are not able to ‘resend’ it to you, and we cannot ‘reset’ it. Without the Master Password it is not possible to unlock and access your password database or to use Sticky Password. Please contact Sticky Password customer support for help.