Entering your License Key (which you have received after the purchase of Sticky Password to your email address) into the Sticky Password TRIAL will activate Sticky Password PRO for continued usage of all of the features and functionality. Follow the steps below to activate Sticky Password PRO from your Sticky Password TRIAL.

If you don't have the Sticky Password TRIAL installed, please download the latest version at:

http://www.stickypassword.com/download

Entering your Sticky Password License Key:

1. Copy your License Key from the confirmation email you have received after the purchase of Sticky Password [this can be done by highlighting the entire License Key in the email, then copying it to the clipboard by simultaneously pressing CTRL + C, or with the cursor over the highlighted text, right click the mouse for options and select 'copy' from the options menu]
2. Right-click on the Sticky Password icon in the System tray icon and select Enter license key.
3. Paste your License Key into the "Enter the License Key here" field [with the cursor in the License Key field, this can be done by simultaneously pressing CTRL + V, or right click the mouse for options and select 'paste' from the options menu]
4. Click on the "Activate" button and you're done!

To be re-issued a lost License Key, please contact our technical support team. It will be necessary to confirm you as the owner of the License key in the database. For this reason, please attach the following information:

• the e-mail address which was used for the purchase of Sticky Password
• your name
• any proof-of-purchase information that you have available

1. Check if Sticky Password is unlocked. In the systray area or in the Caption Button in the browser, the Sticky Password lock icon should be colored.
2. Check if your version of Sticky Password is up-to-date. You can do this from the application by right-clicking the Sticky Password logo in the systray, then go to Help and click on the "Check for updates" item of the menu. Or you can do it manually by going to our website at www.stickypassword.com/download and look for the latest version and compare with your build.
3. Go to Settings from the Sticky Password User Interface dialog, click on Supported browsers section and check if your browser is in the Installed section. If not or if the Status is "Not installed", install it by pressing the "Install" button. If it is already installed, uninstall it by pressing the "Uninstall" button and then reinstall it by pressing the "Install" button again. During the installation of the plugin verify that your browser is closed (sometimes you will have to manually close the running process from Windows Task Manager. See http://support.microsoft.com/kb/323527 for more details about using Windows Task Manager)
4. Check if the add-on in your browser is in the same version as the latest version of Sticky Password and if it is enabled. See more details about how to troubleshoot extension in particular browsers:
   
   Mozilla Firefox:
   https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating
   
   Google Chrome:
   http://support.google.com/chrome/bin/answer.py?hl=en&answer=187443
   
   Opera:
   http://help.opera.com/Windows/12.00/en/extensions.html
   
   Internet Explorer:
   http://windows.microsoft.com/en-US/internet-explorer/manage-add-ons#ie=ie-9
5. If you are using a 64-bit operating system, check if your browser is running in a 32-bit or a 64-bit version. At this time Sticky Password doesn't support 64-bit applications. You can run Sticky Password on a 64-bit operating systems but only with 32-bit applications (including browsers). If you have problems with a 64-bit application working with Sticky Password, please try to run it in a 32-bit version if it's possible.
6. Try to re-create the account again, the site and/or the link maybe have been changed. To do so, delete the problematic account and create it again. Backup your login information always before deleting accounts you want to re-create!
7. If you still have trouble, contact us directly with the problematic browser, URL and steps to reproduce this issue together with your System info (Systray - Help - System info - click the Copy button and paste it to the support request )

Unfortunately, it is not possible to recover a lost Master Password. We at Sticky Password do not have access to your Master Password, or to your password database. This information is stored in an encrypted format on your computer.

If you are unable to recall or find your Master Password, you may create a new password database for your passwords. Please note that creating a new password database means that Sticky Password will begin building a new password database as you access web accounts, programs and online forms.

To create a new password database following loss of your Master Password, follow these steps:

- 'Exit' Sticky Password by right-clicking on the Sticky Password icon in the System tray and select 'Exit'

- delete or move the default.pws file from the Documents\Sticky Passwords folder on your computer

When you next launch Sticky Password (by restarting your computer, or clicking on the Sticky Password desktop icon), you will be prompted to create a new password database.

The Quick Access tab in the Sticky Password User Interface window includes two tabs:

Favorites tab – this tab contains a list of your most often used accounts. It is not possible to manually add an account to this list. You can set the length of this list and you can also delete selected accounts from the list in Settings – Favorites.

Warnings tab – this list includes all your accounts that have weak or expired passwords. All of the listed accounts can be edited while in this tab. It´s possible to turn the Warnings feature off on this tab. Learn more at What do the „lock“ symbols next to my accounts in the Sticky Password User Interface window mean?

The locks are a new feature in Sticky Password 6.0. They let you know the security status of your passwords:

Red lock symbol – possible security danger. The password of the account (or one of the logins in that account) is weak or expired (if an expiration date is set).
Green lock symbol – the password of the account (or one of the logins in that account) is strong and it is not expired (if an expiration date is set).

You can disable all the warnings by clicking the “Turn warnings off” button in the Sticky Password User Interface window – Quick Access tab – Warnings tab.

When installing Sticky Password 6.0 on a computer where an earlier version of Sticky Password is already installed (i.e. Sticky Password 5.0, 4.1), all of the data from your existing database will automatically be imported into Sticky Password 6.0. Because of the newly designed database used in Sticky Password 6.0, a migration to earlier versions of Sticky Password is not supported. For this reason, we recommend that you save a copy of your current password database, just in case you decide for any reason to reinstall your previous version of Sticky Password.

To make a copy of your database:

Copy the default.pws file, which can be found in the My documents/Sticky Passwords folder, and save it in another location (folder) on your computer. If you wish to save it in the same folder, it will be necessary to change the name of the file (e.g. oldpassworddatabase.pws).

To begin the installation, download the latest build of Sticky Password 6.0 to your new computer. The installation file is available here:

Download the latest version of Sticky Password

To transfer your passwords from your existing computer to the new computer, make a secure export of your password database (system tray icon – Open Sticky Password – Export…) on your old computer and import the exported file to Sticky Password on the new computer (system tray icon – Open Sticky Password – Import…).
Activate Sticky Password on your new computer with the SAME License Key as on the old computer.

Sticky Password automatically creates encrypted backup files before it makes any changes to the password database. To restore your passwords from earlier state of the database, click on the Sticky Password icon in the systray.

1) If you would like to undo the last saved change in your database, select Open Sticky Password → click on the Sticky Password menu button (in the upper left corner of the Sticky Password User Interface window) → select Undo last action.
2) If you would like to restore your database from an older backup , select Open Sticky Password → click on the Sticky Password menu button (in the upper left corner of the Sticky Password User Interface window) → select Tools → click on Restore to find your backups arranged by date. Select the appropriate date and click on Restore.

Yes, each Sticky Password license includes the Portable Version. To install the Portable Version, click on the Sticky Password icon in the systray – select Open Sticky Password – select Portable Version and follow the step-by-step instructions. Note that you will need to insert the USB stick into your computer during the installation process.

Join the Feedback Program by checking the opt-in box under General Settings. This allows anonymous usage data like: how often Sticky Password is used, the features that are used most often, Sticky Password response times, the types of errors that occur, and the Sticky Password version to be sent to Sticky Password in order to improve the product for users like you.

All information is anonymous and does NOT include any password information.

Your participation is voluntary and you can opt out at any time by unchecking the box.

To export your passwords from LastPass:

1. Click on the LastPass icon implemented in your browser
2. Select “Tools”
3. Select “Export to”
4. Select “LastPass CSV file“
5. Entitle the exported file and save it to a location on your computer

To import Lastpass exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select “Open Sticky Password”
3. Click on “Import” (in the bottom part of the window)
4. Select “LastPass passwords” from the list and press “Load passwords...”
5. Find the LastPass exported file on your computer and press “Open” to reveal the list of accounts and data that can be imported.
6. Select each checkbox with the data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in matching accounts. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you have selected, you will be prompted to remove passwords still retained in the system cache. Click the box to Remove passwords from system cache, and then select “Only imported passwords” or “All unprotected passwords”. Click “Remove” to clear the passwords from the system cache, or “Finish” to exit the Import process without deleting the passwords.
9. Click “Save” to save the changes you have made with the database.

To export your passwords from Roboform 6:

1. Click on the Roboform TaskBar icon
2. Select "Logins"
3. Select "Print list"
4. Enter your Roboform Master Password if necessary
5. Let the Print list window opened

To import Roboform exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select "Open Sticky Password"
3. Click on "Import" (in the bottom part of the window)
4. Select "AI Roboform passcards" from the list and press "Load passwords..."
5. Select the possibility Load from running AI Roboform instance (click on the button “AI Roboform…”)
6. Select each checkbox with the data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in both databases. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you have selected, you will be prompted to remove passwords still retained in the system cache. Click the box to Remove passwords from system cache, and then select “Only imported passwords” or “All unprotected passwords”. Click “Remove” to clear the passwords from the system cache, or “Finish” to exit the Import process without deleting the passwords.

To export your passwords from Roboform 7:

1. Ensure you have the latest version of Roboform
2. Click on the RoboForm TaskBar icon
3. Select “Options – User Data” and uncheck the “PrintList shows new dialog” option. Press “OK”.
4. Select "Editor"
5. Click on the "RoboForm button" (in the top left corner of the RoboForm Editor window)
6. Select "Print list..."
7. Select "Logins"
8. Enter your RoboForm Master Password if necessary
9. Leave the Print list window opened

To import RoboForm exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select "Open Sticky Password"
3. Click on "Import" (in the bottom part of the window)
4. Select "AI RoboForm passcards" from the list and press "Load passwords..."
5. Select the “Load from running AI Roboform instance” (click on the button “AI Roboform…”)
6. Select each checkbox next to data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in both databases. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you can select to Keep or Delete All data in RoboForm.
9. Note: It is not possible to import Identities, you will have to create them in Sticky Password manually.

To import RoboForm Bookmarks into Sticky Password:

1. Click on the RoboForm Taskbar icon
2. Select “Options”
3. Go to “User Data – Export to – Format: HTML file – Export” and enter your RoboForm Password if necessary
4. Close the dialog and navigate to Sticky Password Import dialog, select “AI RoboForm passcards” from the list and press “Load passwords”
5. Select “Text file”, switch to HTML files option in the file name extension and select the exported Bookmarks file. Click “Open”         
6. Now you will see also RoboForm Passcards and Application accounts in the Import Data dialog. Select just the Bookmarks you want to import or delete all Passcards an Application accounts from RoboForm and repeat the Bookmarks export again.

Yes. You can download a trial version of Sticky Password. The trial version has full functionality for 30 days, so you can try all the features.

To disable highlighting of the web form fields in browsers right-click on the Sticky Password logo in the systray - select Open Sticky Password.

In the Main User Interface window click Settings in the top right corner - select Miscellaneous section in the left navigation pane and uncheck the "when Sticky Password identities form fields" option under In-browser dialogs section.

The Sticky Password User Interface window opens:

• at computer startup (if the option to launch Sticky Password at Windows startup is set in the Sticky Password User Interface – Settings – General settings)
• when you launch Sticky Password from the desktop icon
• when you launch Sticky Password from the start menu

Sticky Password 6.0 includes a new Clipboard encryption feature. This feature “controls” your passwords copied to the Clipboard.

When a password is copied to your clipboard and Sticky Password detects a command to paste it, it automatically asks you to confirm if you really want to paste your password. By allowing you to double check where the password will be pasted, this increases your security and prevents possible theft of your password while being in the clipboard.

This feature can be enabled/disabled in the Sticky Password User Interface window – Settings (in the upper right corner of the window) – General settings – Ask before pasting password from clipboard.

Passwords are the most popular form of authentication and they are often the only barrier between your personal information and a malicious person trying to steal it. The safest password technique is to create a new, strong password for each account.

Of course, it would be inefficient to try to remember so many different passwords. We are proud to offer you Sticky Password Manager - a program designed to protect your passwords and provide effortless, authorized, access to them.

1. Sticky Password holds all your passwords.

   It seems that a day doesn't go by that we don't have to create a login and password for a new website or application. Remembering them all is impossible, and writing them down on a piece of paper or in a text file saved on your computer desktop is a security risk. Sticky Password stores all of your passwords in an encrypted file on your computer to which only you have the Master Password – the only password that you'll have to remember from now on.

2. More secure passwords.

   Names of pets, birthdays and the nicknames of your children are examples of words that should never be used as passwords! As a general rule, if you can remember your passwords, then someone can probably guess them. With Sticky Password, you'll be able to take advantage of the built-in password generator that not only creates strong passwords (combinations of various lengths of letters and special characters that are nearly impossible to guess), but also stores them safely where no one but you can get to them. Your passwords will be much stronger, and you'll have the peace of mind knowing that they are securely stored.

3. Protection against phishing.

   Sticky Password is able to identify exactly the website address (url) that your bank or other secure website should be directed to. You no longer have to worry about being fooled by fake sites that try to trick you by a similar appearance or other phishing gimmicks. Sticky Password will stop any stealthy re-direction and warn you! You'll enjoy safer access to all your password protected sites knowing that Sticky Password is protecting you.

4. Automatic login and form filling.

   A big reason to have a password manager is to save yourself the hassle of having to enter your login and password information on all those sites you visit. Sticky Password recognizes your sites and logs you in automatically! In addition, with Sticky Password, you'll also be able to complete online forms with the click of a button.

Unlike the password saving and auto-complete features of web browsers, which are limited to the websites accessed through only that specific browser, Sticky Password makes your passwords available when surfing the web with major browsers (Internet Explorer, Fire Fox, Sea Monkey, Flock and others) no matter which browser you used to create a password account. And, with support for many of the programs that you run on your computer every day, Sticky Password is there for you even when you aren't surfing the web!

Sticky Password offers the extra security of being able to easily lock and unlock access to your passwords! You'll have the comfort of being able to leave your computer unattended without having to worry about your passwords being misused.

Sticky Password is portable, so you can take your passwords with you. Feel secure accessing your password protected sites at the library, in Internet cafes, wherever you go!

Sticky Password helps ensure that your passwords are secure with the built-in password strength gauge! And, Sticky Password can remember multiple passwords for a single account, which is not possible with browser password managers.

With Sticky Password, you get all of these features and more in a single application!

And, all you have to do is remember 1 password!

It is not recommended to use Sticky Password simultaneously with the built-in password saving and auto-fill features of browsers. Conflict may arise when both applications try to populate your password and login data at the same time and the result will likely be that the data is inaccurate. Of course, the same applies to trying to use multiple password managers simultaneously – it is not recommended to do this.

Sticky Password protects you from phishing scams because it knows the actual Internet address of the websites you have authorized as safe for your passwords. When scammers attempt to get access to your financial and other data with fraudulent addresses, Sticky Password warns you that you have been re-directed from the legitimate websites. Find out more about phishing.

Yes. You can download a trial version of Sticky Password. The trial version has full functionality for 30 days, so you can try all the features.

Sticky Password is designed to work on Microsoft Windows operating systems – Windows XP, Windows Vista and Windows 7 are supported. Sticky Password supports many Internet browsers and applications.

Yes, upgrading to the newest version of Sticky Password is easy. Simply download the installation package and double click on the icon to begin installing. Sticky Password will automatically import your passwords and Identities to the new version and install the new version while eliminating all unnecessary files from the previous version. Please note that you will be asked to enter your current Master Password from your earlier version of Sticky Password. (You will be asked to enter your Master Password even in the event that you have chosen "No authorization" as your authorization method in the Settings menu.)

Sticky Password allows you to import your passwords from other installations of Sticky Password as well as from other password management programs. When importing passwords, choose whether to overwrite all accounts in Sticky Password, or to append the imported accounts to the existing accounts in the database.

Sticky Password allows you to store all of your password and sensitive login information in a secure encrypted format that only you can access and use! The Master Password that you create is your key that ensures that no one can get to your passwords and misuse them. Of course, you can change your Master Password as frequently as you would like to ensure that it remains secret.

The Master Password is the password that you created during the installation and set-up of Sticky Password. This is the only password you will need to remember, and it is critical that you do not lose or forget this password. Without the Master Password it is not possible to unlock and access your password database or to use Sticky Password.

Yes, any inactive accounts that are read-only in Sticky Password FREE will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more) when you upgrade to Sticky Password Pro.

Sticky Password FREE allows you to actively use 15 password accounts.

To uninstall Sticky Password go to the Start menu in Windows (typically located in the lower left corner on the computer desktop) – select Programs – then locate and extend the Sticky Password menu – click on Uninstall Sticky Password.

Warning: after uninstalling Sticky Password, you will no longer be able to access the passwords in the password database! (Note: deleting Sticky Password will note delete the encrypted password database. This file can be accessed only through Sticky Password. To access the file in the future, it will be necessary to re-install Sticky Password on the computer.)

Sticky Password offers the following symmetric encryption algorithms:

AES. A block-cipher symmetric algorithm with a key length of 256 bits. This algorithm guarantees a high level of security and is one of the most commonly used.
Blowfish. A symmetric block cipher with 64-bit block size, designed in 1993 by Bruce Schneier. Key length is 448 bits.
Twofish. A symmetric key block cipher with a block size of 128 bits and key size of 256 bits. Twofish is a successor of Blowfish algorithm.
Gost.  A symmetric key block cipher with a block size of 64 bits and key size of 256 bits.
Sapphire II. A symmetric stream cipher with variable key length. Currently used key length is 8192 bits.
Diamond II. A symmetric block cipher with variable key length. Currently used key length is 2048 bits.
FROG. A symmetric key block cipher with a block size of 128 bits and key size of 1000 bits.
SCOP. A fast symmetric stream cipher with 384 bit key length.

The Sticky Password PRO license is for one computer plus USB devices. You need a Sticky Password PRO license for each of your computers (you can purchase a license for more computers for a discounted price) if you would like to install desktop version on each of your computers.

Each Sticky Password PRO license includes also a license for the Sticky Password Portable version.

Yes, Sticky Password runs in the Desktop Mode - it works the same like for example in Windows 7 - in all supported browsers. However running Sticky Password in Metro (which is designed for mobile devices like phones and tablets) is being worked on and should be supported shortly.

To begin the installation, download the latest build of Sticky Password 4 to your new computer. The installation file is available here:

Download the latest version of Sticky Password

To transfer your encrypted passwords from your existing computer to the new computer, copy your database file (default.pws) to your new computer.

Copying the database:

From the originating location (old computer) of Sticky Password 4 copy the default.pws file, which can be found in the My documents/Sticky Passwords folder, to the My documents/Sticky Passwords folder at the new location of Sticky Password 4 (new computer).

Activate Sticky Password on your new computer with the SAME License Key as on the old computer.

To begin the installation, please download Sticky Password 3.4 onto your new computer. The installation file is available here:

Download Sticky Password

To transfer your encrypted passwords from your existing computer to the new computer, copy your database file (default.pws) to your new computer.

Copying the database:

From the originating location (old computer) of Sticky Password 3 (or earlier version) copy the default.pws file, which can be found in the My documents/My Passwords folder, to the My documents/My Passwords folder at the new location of Sticky Password 3 (new computer).

Register Sticky Password on your new computer with the SAME Registration Key as on the old computer.

From your iPhone device:

1. In your iPhone device go to App Store, press Search and search for Sticky Password.
2. Select the Sticky Password for iPhone item in the search result and press the FREE button on the top right position and click Install.
3. Enter your Apple ID and password credentials to initiate installation process.
4. Sticky Password for iPhone is now installed on your iPhone.

From your PC/Mac:

1. Go to App Store, your iTunes will be launched (if not, press View in iTunes link under Sticky Password logo on the left side).
2. Press on Free App (Download) button under Sticky Password logo and enter your Apple ID and password credentials to download Sticky Password for iPhone.
3. Synchronize your iPhone device with iTunes and you’re done.

For more information how to upload your Sticky Password database to iPhone please see our tutorial here.

iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S devices are supported. iOS version 4 and 5 are supported.

No, you need to upload your desktop Sticky Password PRO password database vita iTunes. Sticky Password for iPhone only works with data stored locally and does not synchronize over the Internet.

1. Export your current database from desktop version:
   1. Open Manage Database dialog and click "Export"
   2. Select "Export entire database" and click "Next"
   3. Select "Secure encrypted export for iPhone" and click "Next"
   4. Define Master Password for your iPhone version and click "Next" (Use only Latin alpha-numeric symbols for your password as your iPhone wouldn't accept any "special" characters)
   5. Select destination for the exported file and click "Next"
2. Import your database into iTunes
   1. Open iTunes and select iPhone in the Devices list
   2. Click Apps at the top of the screen
   3. In the File Sharing section, select Sticky Pass
   4. Drag & Drop your database to the Documents section or click Add under the Sticky Pass Documents section and select the exported database file. Click "Open"
3. Launch Sticky Password on your iPhone
   1. Select Sticky Password icon on your iPhone's desktop
   2. Enter your Master Password you have defined before
4. You are ready to use Sticky Password on your iPhone device.

No, currently the iPhone version is in "read-only" mode and you can't edit your database on your iPhone device.

No, you can use your own Master Password, however if you will forget it, you won't be able to access your iPhone's database.

No, Sticky Password for iPhone is available only for Sticky Password PRO users.

In addition to the new features we’ve added to Sticky Password 6.0, we know you’ll enjoy the savings when you upgrade. Simply click here to save 40% when you upgrade your current version to Sticky Password 6.0.

Sticky Password automatically creates encrypted backup files before it makes any changes to the password database. To restore your passwords from earlier, click on the Sticky Password icon in the systray.

Go to Manage Database → select the Backup tab → click on Restore to find your backups arranged by date. Select the appropriate date and click on Restore.

Yes, each Sticky Password license includes the Portable Version. To install the Portable Version, click on the Sticky Password icon in the systray – go to Portable Version and follow the step-by-step instructions. Note that you will need to insert the USB stick into your computer during the installation process.

To adjust the Sticky Password Caption Button in the Avant Browser's Compact Mode, follow these steps:

1. click on the Sticky Password system tray icon
2. select "Settings"
3. choose the "Caption Button" tab
4. in the section "Caption Button display" move the Caption Button to the left by clicking on the up arrow in the field next to the text "Move button to the left".

Notice: This action will move the Caption Button to the left also in all other installed browsers!

To adjust the Sticky Password Caption Button in ICQ 7, follow these steps:

1. click on the Sticky Password system tray icon
2. select "Settings"
3. choose the "Caption Button" tab
4. in the section "Caption Button display" move the Caption Button to the left by clicking on the up arrow in the field next to the text "Move button to the left".

Notice: This action will move the Caption Button to the left also in all other installed applications and browsers!

To begin the installation, download the latest build of Sticky Password 5.0 to your new computer. The installation file is available here:

Download the latest version of Sticky Password

To transfer your passwords from your existing computer to the new computer, make a secure export of your password database (system tray icon – Manage Database – Export…) on your old computer and import the exported file to Sticky Password on the new computer (system tray icon – Manage Database – Import…).

For more information about exporting/importing your Database go to:

http://www.stickypassword.com/help/v5_0/

Activate Sticky Password on your new computer with the SAME License Key as on the old computer.

To export your passwords from LastPass:

1. Click on the LastPass icon implemented in your browser
2. Select “Tools”
3. Select “Export to”
4. Select “LastPass CSV file“
5. Entitle the exported file and save it to a location on your computer

To import Lastpass exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select “Manage Database”
3. Click on “Import” (in the bottom part of the window)
4. Select “LastPass passwords” from the list and press “Load passwords...”
5. Find the LastPass exported file on your computer and press “Open” to reveal the list of accounts and data that can be imported.
6. Select each checkbox with the data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in matching accounts. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you have selected, you will be prompted to remove passwords still retained in the system cache. Click the box to Remove passwords from system cache, and then select “Only imported passwords” or “All unprotected passwords”. Click “Remove” to clear the passwords from the system cache, or “Finish” to exit the Import process without deleting the passwords.
9. Click “Save” to save the changes you have made with the database.

To export your passwords from Roboform 6:

1. Click on the Roboform TaskBar icon
2. Select "Logins"
3. Select "Print list"
4. Enter your Roboform Master Password if necessary
5. Let the Print list window opened

To import Roboform exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select "Manage Database"
3. Click on "Import" (in the bottom part of the window)
4. Select "AI Roboform passcards" from the list and press "Load passwords..."
5. Select the possibility Load from running AI Roboform instance (click on the button “AI Roboform…”)
6. Select each checkbox with the data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in both databases. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you have selected, you will be prompted to remove passwords still retained in the system cache. Click the box to Remove passwords from system cache, and then select “Only imported passwords” or “All unprotected passwords”. Click “Remove” to clear the passwords from the system cache, or “Finish” to exit the Import process without deleting the passwords.

To export your passwords from Roboform 7:

1. Click on the RoboForm TaskBar icon
2. Select "Editor"
3. Click on the "RoboForm button" (in the top left corner of the RoboForm Editor window)
4. Select "Print list..."
5. Select "Passcards"
6. Enter your Roboform Master Password if necessary
7. Let the Print list window opened

To import RoboForm exported passwords into Sticky Password:

1. Click on the Sticky Password system tray icon
2. Select "Manage Database"
3. Click on "Import" (in the bottom part of the window)
4. Select "AI Roboform passcards" from the list and press "Load passwords..."
5. Select the possibility Load from running AI Roboform instance (click on the button “AI Roboform…”)
6. Select each checkbox with the data that you would like to import.
7. Once you have completed your selection, click “Import” to begin importing passwords and data into Sticky Password. During the import process, Sticky Password will compare the data in both databases. When conflicting data are found, you will be prompted by the Merge operation conflict dialog to decide whether to overwrite the current Sticky Password Account with the imported data, or to create a new Account in Sticky Password.
8. After Sticky Password has imported the passwords you have selected, you will be prompted to remove passwords still retained in the system cache. Click the box to Remove passwords from system cache, and then select “Only imported passwords” or “All unprotected passwords”. Click “Remove” to clear the passwords from the system cache, or “Finish” to exit the Import process without deleting the passwords.

Sticky Password Pro gives you unlimited accounts, Identities and access to professional support. Sticky Password FREE is great for individuals who don’t have frequent access to the Internet or who have only a couple password accounts.

Sticky Password FREE allows you to actively use 15 password accounts. Your 15 active password accounts will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more).

Sticky Password FREE can import and store all of your passwords, however all of the passwords above 15 will remain inactive and will be read-only. You will be prompted to select your 15 active accounts when importing passwords. Inactive password accounts in Sticky Password FREE cannot be changed. Inactive accounts can be deleted.

While importing passwords can be done at any time, it is not possible to manually enter any password accounts when the limit of 15 password accounts has been reached in Sticky Password FREE.

When you need more password accounts or Identities, upgrading to Sticky Password Pro is easy. Simply click on the ‘Remove limitations’ in any of the Sticky Password FREE dialogs and you’ll be taken to the secure online shop, where you can purchase Sticky Password Pro. If you prefer, you can visit the online shop on our website (www.stickypassword.com) to buy your Sticky Password Pro license.

You can also check out the unlimited accounts and all the functionality with the Trial version. Switching to Sticky Password Pro or back to Sticky Password FREE is easy.

Yes, Sticky Password FREE can import and store all of your passwords, however all of the passwords above 15 will remain inactive and will be read-only. You will be prompted to select your 15 active accounts when importing passwords. Inactive password accounts in Sticky Password FREE cannot be changed. Inactive accounts can be deleted.

Sticky Password FREE allows you to actively use 15 password accounts. Your 15 active password accounts will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more).

While importing passwords can be done at any time, it is not possible to manually enter any password accounts when the limit of 15 password accounts has been reached in Sticky Password FREE.

Yes, with the Sticky Password Pro trial version, based on your needs, you have the flexibility of switching to Sticky Password FREE (up to 15 password acounts), staying with Sticky Password Pro (unlimited passwords, Identities, and all the functionality), or exporting your data for some other password system.

Yes, any inactive accounts that are read-only in Sticky Password FREE will support all of the functionality supported for that site or application (e.g. linking to the account, autofill, change password, and more) when you upgrade to Sticky Password Pro.

Sticky Password FREE allows you to actively use 15 password accounts.

Sticky Password FREE allows you to actively use 15 password accounts. Any passwords above 15 will be inactive and will be read-only. You can access the inactive accounts through the Manage Database dialog.

Check if you have files with .tmp extension in the "C:\Program Files\Sticky Password" folder. Delete them and try to run Sticky Password again.

Exporting from Firefox or other browser can be dones at any time. Browsers do not have an import function, so it is not possible to export passwords from Sticky Password into a browser.

If an application conflicts with running Sticky Password (freezes, crashes), you can easily add this application to the Ignored Application list.

In the Sticky Password Settings dialog select Ignored Apps section, then click the Add button and select the application executable file (it's located usually in Program Files).

Tip: You can use Windows Task Manager to get details about the application. See http://support.microsoft.com/kb/323527 for more details about using Windows Task Manager.