Using a One-time PIN for connecting to your StickyAccount from your device(s) or browser(s) is an extra layer of security and it gives you control over access to your StickyAccount.
A One-time PIN is a unique code that you’ll need to enter on your device(s) along with your StickyAccount credentials (your StickyID and your Master Password) when connecting that device to your StickyAccount for the first time.
Each time you attempt to connect an unauthorized device to your StickyAccount a One-time PIN will be automatically sent from our servers via email to your StickyID (email) or Alternative email (if you’ve specified one).
This can happen:
Once the correct One-time PIN has been entered, the device will be added to your list of trusted devices in your StickyAccount.
Important notice: You will also need to authorize your browser when logging into your StickyAccount via our website. You will also need to reauthorize your browser if you delete your cookies or empty the browser’s cache. You will also need to reauthorize a device if you reinstall Sticky Password on that device.
The One-time PIN authorization method is the default option.
To check your setting, Login to your StickyAccount at my.stickypassword.com and click the Settings tab.
The One-time PIN option can be found in the Authorization section.
When set, a One-time PIN will be required whenever you will try to log in from a new device or browser that isn‘t included in your list of trusted devices. The One-time PIN will be automatically sent to you via email by our servers. Check your email (or Alternative email) for an email from [email protected] with your One-time PIN. Please check your SPAM folder as well.
Important notice: Steps in this example will match only if you will be logging into your StickyAccount when:
Go to the StickyAccount login page at my.stickypassword.com, enter your StickyID (email) and click Continue.
Our servers will recognize that you are accessing your StickyAccount from an unauthorized device (in this case, an unauthorized browser) and that your authorization is set to One-time PIN. A One-time PIN will be sent by our servers automatically to your StickyID (email) or Alternative email (if set) and additional input fields will be displayed in the login page.
Go to your email inbox and check for an email from suppo[email protected], open it and find the One-time PIN.
Return to the StickyAccount login page in your browser, enter your Master Password and the One-time PIN into the appropriate fields. As an option, you can also set a name for your device/browser. Click Log in.
Done! Your new device will be listed at the top of your trusted devices list. For more info, read our FAQ: How to manage your trusted devices in your StickyAccount.