Contactless Connect

How to restore data from your cloud backup?

Have you ever accidentally deleted or changed one of your accounts stored in Sticky Password? No worries! In this tutorial, we'll show you how you can restore the account and get your data back.

The secret is that Sticky Password automatically creates encrypted backup files before it makes any changes to the password database.

  1. Go to my.stickypassword.com and sign in. Click the Settings tab. Sticky Password web app showing the list of saved logins with an arrow pointing to the Settings icon in the left navigation panel.

  2. Scroll down. Sticky Password account settings page showing StickyID, email preferences, and authorization options, with an arrow indicating that the user needs to scroll down to see more settings.

  3. In the My Data - Restore from a cloud backup section you will find a list of saved databases. Click the small down arrow. Sticky Password settings page showing the “My data” section with options to restore from a cloud backup.

  4. Select the database version from the cloud you'd like to use. (Note that the restored database will be synched to all of your trusted devices.) Sticky Password settings page showing the “My data” section with the “Restore from a cloud backup” option and an arrow pointing to a selected backup dated 10 October 2025.

  5. Click Restore from a cloud backup. Sticky Password settings page showing the “My data” section with the “Restore from a cloud backup” option, and an arrow pointing to the “Restore from a cloud backup” button.

  6. Click Restore from a cloud backup. Sticky Password window showing the “Restore from older version” confirmation dialog with an arrow pointing to the “Restore from a cloud backup” button.

That's it! The selected database version will be synchronized across all your devices.

Was this answer helpful?

Yes No

How can we improve the answer?

Send feedback

Thank you!

Thank you! We will do our best to make this answer better.

An error has occurred. We apologize for the inconvenience. Please try again.

We’ve just received your message. Thank you.

Our response time on business days is typically within 24 hours.
However, sometimes traffic volumes may delay this a little.

We will reply to your ticket to the address you entered: